First Vehicle Leasing Reviews

4.8 Rating 1,551 Reviews

97 %

of reviewers recommend First Vehicle Leasing

4.8

Based on 1,551 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Customer Service

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About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

How quickly does First Vehicle Leasing resolve customer queries?

Helpful Report

(3 months ago)

Greater than 62% of reviewers feedback is First Vehicle Leasing resolves customer queries within an hour.

Helpful Report

(3 months ago)

98.33%

Industry Average

“ Excellent customer service from Chris Peart, offered a good deal tailor made to our circumstances, 2nd time dealing with Chris and both times offered good customer service ”

- Natalie Showell

“ I have used FVL to source vehicles for 15+ years and am always impressed by the service provided by Chris and the admin support team. Throughout that period of time Chris Peart has sourced vehicles, responded to requests for assistance and made me feel like a valued customer. I will return to FVL when I change my car next time and know for certain everything will run to plan. Thanks again. ”

- Guy Berry

“ This is my 3rd vehicle from FVL and I’ve always found the process of renewing my vehicles really easy. Chris Pearl was my contact from FVL this time and he was professional and efficient. A brilliant service and I would highly recommend to friends & family ”

- Andrew Donald

First Vehicle Leasing Reviews

Customer Service - Good