Fish for Thought Reviews

Name: Fish for Thought
Rating: 4.04

4.0 Rating 24 Reviews

71 %

of reviewers recommend Fish for Thought

Company Reviews

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Metrics

4.0

Based on 24 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've had some recent problems with a few of our orders. We just opened a package of Dover sole and was instantly hit with a very strong, unpleasant smell. The package was also clearly marked for two but there were only three peices rather than the usual four. That was the second time we got three instead of four filets. It's a bit pricey to throw away but it does not smell fresh. We have reached out but didn't really feel like they believed us or that they really cared. Don't mind paying for quality but not when it is unpredictable.”

Helpful Report

Posted 3 years ago

Hello, I'm sorry to read about your recent experience with us. Could you please email Alison (our Customer Relations Manager) at Hooked@fishforthought.co.uk with your order number and we will endeavour to resolve this for you.

Posted 3 years ago

Fish for Thought is rated 4.0 based on 24 reviews