“ME: My Order #199XXX appears to be lost as it has not moved in shipping. It was expected to be delivered yesterday but appears to be lost in Chicago.
FISHSKYN RESPONSE:
I just went ahead and checked on the status of your order and I am seeing that it has been arriving at many different USPS facilities for the week or so. Unfortunately, that is on the carrier and there is not much we can do about it. It happens with some of our packages for some reason. You can try calling USPS to get it directed to you, that usually works for packages USPS does this with.
I am so sorry about that!
Thanks and have a great day,
Bre”
“Emailed you and received no response. Tried to return the product during the given time and it was returned to the place where I mailed it. You have very poor customer service when you don’t respond and you don’t refund my money. I would not recommend anyone to deal with your business. I hope you enjoy spending the money. I don’t even want to give you one star as you have earned none. Don’t understand why you have no phone number listed and why you won’t respond to email.”
“Nightmare can only liken it to wallpapering! Bubbles on front & back a mess. Tried to use use hairdryer & ended up stretching it too . If you want 40 mins of torture this is for you!”
“The piece that goes around my camera does not fit. The holes are the incorrect sizes. I have used both that were sent to me, and by the time I get it remotely close to being on, all the sticky is gone. I have watched the videos 10 times and do call bs on how they get them on. Would not buy again.”
“Horrible customer service. The product came with a tear in the sleeve and when I went to reach out to them via email they did not reply or acknowledge my request. Custom service is horrible and addressing the issue even worse. I will. not purchase from them again or recommend anyone do so”
“This review is not about their product itself but rather about their integrity. For me, integrity trumps product every time.
These folks were easy to communicate with before I purchased their product. After I purchased their product there was a problem with the purchase itself and they will not return my email to address the problem. Of course, I say email, because they do not provide their phone number anywhere. I should have snapped to that fact before I did business with them.
They have my money, I feel left out in the dark, and I’ll just have to make peace with it. Maybe my review can help others.”
