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FitBoutique Reviews

4.7 Rating 66 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
Hi, Very nice and professional customer service Thank you
posted 1 month ago - Aziza Vahedi
Absolutely love this Pilates reformer! It's sturdy, smooth, and incredibly comfortable to use. The resistance settings are easy to adjust, and the overall build quality feels premium. I've noticed a real improvement in my core strength and flexibility since using it. Highly recommend for anyone serious about their Pilates practice! Shout out to the helpful customer service team for quickly replacing my faulty ball - great service!
posted 1 month ago - Anonymous
Found the service to be good, although did get worried when the reformer was not collected by the courier as soon as it was lodged, this meant that it was probably a bit longer than the advertised timeframe (when queried, this was explained).
posted 4 months ago - Lisa
The machines were an amazing addition to our studio. Great customer service.
posted 9 months ago - Harley
I bought the onyx reformer. My experience with FitBoutique customer service has been excellent. Aj was very helpful from the start. The reformer arrived from Melbourne within a week. I was kept up to date with the shipping. Being new to Pilates I needed a bit of extra support setting the reformer up. Again the customer service was wonderful.
posted 10 months ago - Liz Miller
I purchased the Booty Builder and whilst I'm yet to commence the 8 week program, the customer service received was very prompt, efficient and professional. The Booty Builder was easy to assemble. Can't wait to start the program! Great customer service received from FitBoutique.
posted 11 months ago - Cassandra
Very good service all around
posted 11 months ago - Roy
Revised review (again). I received a call from the owner who apologied for error. This was a pleasantly surprising call and I commend the care given to explain the situation. I am more than satisfied with the level of customer service provided and happy to repost a positive review for FitBoutique. The product I purchased was received in excellent condition and delivery was quick even though it was during Christmas.
posted 11 months ago - Jay
Amazing service, the bottle is very useful.
posted 11 months ago - Anonymous
Prompt response in dealing with an order issue. Very happy in the service provided by Aj the founder himself. Great Products I highly recommend Thank you !!! :)
posted 11 months ago - Anonymous