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FitBoutique Reviews

4.9 Rating 117 Reviews
A
Happiness Grade

FitBoutique have a Customer Happiness Grade of A. Customers love their delivery, customer service and refunds.

A

Delivery - Fast

95.24%
Industry Average
“ Amazing service from Fitnoutique! It’s so refreshing to deal with someone who is friendly, helpful and genuinely happy to interact with their customers. Delivery was efficient, and the whole experience was smooth from start to finish. The quality of the reformer Pilates machine is amazing, it’s definitely high quality and feels like a great investment. Highly recommend Fitnoutique! ”
- Nirvana Dhadli
“ I purchased the white edition reformer in beige and oh my goodness it is beautiful! The material is so pretty and the color is perfect. FitBoutique has made this process smooth and delivery has been fast and easy. When receiving the product they made sure it shipped secured. The customer service with FitBoutique has been good. They answer and communicate throughout the whole process. I CAN'T wait to start using my reformer! ”
- Elizabeth Huerta
“ I live in rural NSW and delivery was less than a week. ”
- Rachael Brown
A

Refunds - Easy

100.00%
Industry Average
“ I stuffed up the payment and he cancelled it immediately and I received my refund (while he was on holidays) so I could pay properly. ”
- L.B
100.00%
Industry Average
“ Amazing service from Fitnoutique! It’s so refreshing to deal with someone who is friendly, helpful and genuinely happy to interact with their customers. Delivery was efficient, and the whole experience was smooth from start to finish. The quality of the reformer Pilates machine is amazing, it’s definitely high quality and feels like a great investment. Highly recommend Fitnoutique! ”
- Nirvana Dhadli
“ I have an Ivory Reformer which we all love at home. I had an issue with one of my straps (our fault) - FitBoutique staff were quick to assist and it was all sorted within a day and a replacement on the way. Could not have been happier with the service and generosity. ”
- Toni
“ I purchased the white edition reformer in beige and oh my goodness it is beautiful! The material is so pretty and the color is perfect. FitBoutique has made this process smooth and delivery has been fast and easy. When receiving the product they made sure it shipped secured. The customer service with FitBoutique has been good. They answer and communicate throughout the whole process. I CAN'T wait to start using my reformer! ”
- Elizabeth Huerta