“The FitBoutique Full Body Trainer is a game-changer for anyone looking to elevate their fitness routine with a versatile, compact, and highly effective piece of equipment. As someone who values efficient workouts, I was excited to try it out—and it exceeded expectations on multiple fronts.”
“I'd been looking at the Onyx Fold Reformer for a while and finally decided to pull the trigger. It literally arrived within two days of purchase! Such a sleek machine—I recommend it 100%.”
“Have been looking for some gym home equipment for a while now and came across this brand. The quality and make is solid and that makes a massive difference when it comes to workout gear. Can't recommend it enough”
“I bought the onyx reformer. My experience with Fitboutique customer service has been excellent. Aj was very helpful from the start. The reformer arrived from Melbourne within a week. I was kept up to date with the shipping.
Being new to Pilates I needed a bit of extra support setting the reformer up. Again the customer service was wonderful.”
“I love the reformer itself but it took over 7 weeks to arrive and I wasn’t happy with the lack of communication.
The reformer arrived with a big scratch down one side but its just way too much trouble to ask them to do anything about it.”
Hi Adrian,
Thank you for sharing your feedback, and we’re glad to hear you’re enjoying the reformer itself. We’re very sorry to hear about the delay in delivery and the communication issues—this isn’t the experience we aim to provide, and we’re actively working on improving our response times and updates to customers.
Regarding the scratch on your reformer, please don’t hesitate to reach out. We want you to have a product in perfect condition, and our team would be happy to assist with a solution.
Thank you again for your feedback, and we appreciate the opportunity to make things right.
FitBoutique
“I purchased the Booty Builder and whilst I'm yet to commence the 8 week program, the customer service received was very prompt, efficient and professional.
The Booty Builder was easy to assemble.
Can't wait to start the program!
Great customer service received from FitBoutique.”
“I purchased the Hip Thrust Machine And it is just amazing. I’m really happy with my purchase and with the program they sent me. I am on my way to building rounder glutes and thighs’!!”
“Revised review (again).
I received a call from the owner who apologied for error. This was a pleasantly surprising call and I commend the care given to explain the situation.
I am more than satisfied with the level of customer service provided and happy to repost a positive review for FitBoutique.
The product I purchased was received in excellent condition and delivery was quick even though it was during Christmas.”
“Fantastic! glute isolation 🍑 really assisted me with getting the correct form. comes with great workout plan. easy to pack away, I’ m still able to lift heavy without having to store bulky weights. +works out cheaper then buying bar and weights!! I also use to target my upper body as well 💪🏼”
