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Fixter Reviews

1.1 Rating 83 Reviews
2 %
of reviewers recommend Fixter
1.1
Based on 83 reviews
Shipping & Delivery
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Courier
Customer Service
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Fixter 1 star review on 4th May 2025
Thompson
Fixter 1 star review on 11th June 2024
Denis
Fixter 1 star review on 11th June 2024
Denis
Fixter 1 star review on 11th June 2024
Denis
Fixter 1 star review on 11th June 2024
Denis
Fixter 1 star review on 11th June 2024
Denis
Fixter 1 star review on 26th October 2022
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Take caution not to fall for these cunning con artists! They entice you with deceptive claims of excellent account performance, but when you want to withdraw your money, they slap you with unanticipated costs, leaving you with nothing. Thank goodness, Mrs. Charlotte and her remarkable team helped me get my money back.  Make the necessary steps to safeguard yourself against these con artists' plans so that you don't allow them destroy your financial future. You can contact her via  Email: Charlotte_Scotte_24_@_gmail._com WhatsApp: +1=(254)=426=8392
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Posted 1 year ago
Take caution not to fall for these cunning con artists! They entice you with deceptive claims of excellent account performance, but when you want to withdraw your money, they slap you with unanticipated costs, leaving you with nothing. Thank goodness, Mrs. Charlotte and her remarkable team helped me get my money back.  Make the necessary steps to safeguard yourself against these con artists' plans so that you don't allow them destroy your financial future. You can contact her via  Email: Charlotte_Scotte_24_@_gmail._com WhatsApp: +1=(254)=426=8392
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Posted 1 year ago
Horrific experience and service. Driver who collected my car crashed it on the way to the garage. They charged me the most expensive tyre for the pleasure, without giving me the option of choosing a cheaper tyre. Kept my car for 2 days, offered no compensation. Wasn't able to work for 2 days because of it and lost out on lots of money. Every time I called, I was told I would receive a call back - I never did. Had to keep calling complaints department as they continuously fobbed me off. First time using this company and couldn't possibly recommend them any less, will never be using them again.
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Posted 1 year ago
If I could leave a Zero star I would. Went in for a radiator change for £260 .. ended up costing me over £1000 and took nearly two weeks to fix. Then , even after I specifically told them I had paid by Klarna they still insisted I pay via their invoicing system but it will still be paid by Klarna, they then take the full amount out of my bank. After complaining and wanting a refund as I can’t afford it in one go they , hence why I chose Klarna when they kept adding issues to my car and costs kept rising, they said they would investigate and call me back and could I send them a screen shot of my Klarna . They then cancelled my Klarna payments and never called me back. Do not use. They have ruined my holiday as now I’m short of money and the car also came back with a damaged exhaust
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Posted 1 year ago
This review is in 2 parts; Good: - The site is easy to use - Communication through the site was good - The guy who picked up and dropped off the car was courteous. Bad: - Even though the allocated garage carrying out the repair had good reviews when the work was done they came back with a whole lot of recommended work they tried to upsell even though the car had been serviced the week before - They hadn't read the notes about what was required - A core part of the procedure was excluded and then they tried to charge on top, total thieves - Car was left dirty with things lying about After contacting Fixter, they took two days to reply with some made-up excuses. In summary, Fixter is a good idea with very poor delivery and no quality control, I would never use them again, the exact opposite experience of what I was expecting
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Posted 1 year ago
Organised with Fixter to have my cam belt replaced. Passed over bank details and thought I was sorted. Took my car to the intended garage only to be told that the price quoted by Fixter wasn't possible and quoted double the price. In the mechanics defence he emailed them yesterday to tell them it wasn't possible but neither he normally I received a response. I doubt I will be using Fixter again.
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Posted 1 year ago
Predatory prices that prey on those who are ignorant about cars. I booked a full service with a local garage via Fixter. The price was competitive and the garage had a reasonable reputation on google. About 2 hours after dropping of my car I received an email informing me that more work was 'required' on my car, specifically that I needed an Engine Flush, Fuel Treatment and Brake fluid flush & replacement. They told me that that these would be necessary to stop my car from failing its next MOT. Each item was priced at around £60, so with the information that this was important work and the cost associated with it I assumed there would be another few hours of work that could only be done by a mechanic. But when I confirmed this work, I got an email not 8 minutes later that the work was completed. I picked my car up, very confused as to how I was charged £190 for TEN minutes work. That was because I was taken for a ride by Fixters huge mark ups. For example engine flush fluid is £5 at Halfords, its just a chemical added to the engine as part of an oil change. Fuel Treatment is also £5, you just pour it into the fuel tank. Both of these were charged at £65 with no labour attached. Engines being flushed is not even tested on an MOT, so this was a lie. When I called to complain with Fixter I was told I would get a call back from the person who deals with knowing about cars, but I've yet to hear from him despite many calls and emails to try and get in contact. They clearly have no interest in dealing with customers once the money has been taken. In the end I was charged £360, I estimate I would have been charged around £200-£230 if I had just cut out the middle man. The garage refused to tell me how much it would have been because they have been shouted at before by Fixter for doing so. Do Fixter dont even treat the people doing all the acutal work very well. I booked with Fixter for convienance, and to try and avoid being scammed by a garage. But all it did was leave me with a stressful weekend trying to work out if the work had been done correctly in such a short time, and finding out I've been scammed by Fixter instead. I made a £160 mistake so you don't have too, avoid at all costs.
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Posted 1 year ago
I do not believe i can get back my money from this scammers until i found a website (MADACOVI. CO) that is fighting against any act of fraud activities,Madacovi. co helped me to recovered money from this scammers after they ran away with my money for the past seven month they held my $26,000 hard earn money with them. I was able to provide evidence and submit my complaints to many reviews website until i saw a positive reviews about MADACOVI. CO which enable me to me hired them.
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Posted 1 year ago
Where do I start its so long ago. Fixter diagnosed the problem on the 5th January Which I approved. Then on the 8th I approved more extra work and was told that the repaired vehicle would be returned on the 10th, 11, 12 and 16th! Then after the car was supposed to have been fixed another bill on the 16th repaired vehicle would be returned on the 19th, 22, 26, 27, 31 and 1st,2nd and 6th February. Then on 5th February another Bill this time the repaired vehicle would be returned on the 16th, 21st, 23, 27, 29, March 5th and 11th At this point I asked for confirmation that there would be no extra costs I got a email confirming this. Still no car. I have billed them for the value of the car and have a CCJ which they have not paid. They do not communicate at all There latest thing is £10,891.67 for a refurbished engine.!!!
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Posted 1 year ago
Appalling charged me for additional parts and fluid which are all included with a clutch kit and part of the job they quoted me for.. Car came back with engine light on air filter housing broken and maf sensor disconnected and stinking of cigarette smoke..
Fixter 1 star review on 11th June 2024 Fixter 1 star review on 11th June 2024 Fixter 1 star review on 11th June 2024 Fixter 1 star review on 11th June 2024 Fixter 1 star review on 11th June 2024
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Posted 1 year ago
Not a good experience! I booked my car in for an MOT and service. There were some advisory findings from the MOT which I gave the go ahead and paid for (you need to pay before they proceed). The car was delivered back ok but no physical MOT cert. I waited a few days for it to be uploaded to the gov.uk website but this didn’t happen. I rang Fixter about this and the car now needs to be picked up again to do the MOT all over again. I think the garage probably messed up but the customer is the ultimate loser. Poor!
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Posted 1 year ago
I wish I read this review website before booking Fixter. My car is making a knocking sound and shudders/ vibrates when breaking at high and low speeds. My car had diagnostic check and nsf wheel bearing replaced at a cost of £287. A further advisory work of £482. Taking the total amount of work to over £700. I just said look just concentrate on wheel bearing nsf. Got the car back driving worse than before. The car pulls to the left when driving! Took it to ATS they did a visual check, told me that the passenger wheel has play on it. Rang Fixter support team still waiting for them to rebook the car in at the garage to fix the play on the wheel. I do not want to drive my car at the moment does not feel safe! NO RESPONSE FROM FIXTER.
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Posted 1 year ago
Please avoid at all cost. They do not honour the contract that you sign up to. They do not follow their own T&Cs They lie through their teeth. Absolute con artists.
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Posted 2 years ago
AVOID - SCAMMERS They collected my car for an MOT service, and sent back a list of £800-worth of recommended 'fixes'. I was stressed and concerned about the amount of money this would cost, and was a little skeptical as I had never used Fixter before. I called the local guy from home that my family uses (and that I used to use before moving to London), and he told me a number of things on the list were not even plausible with the model of car I had, and that I should take my car into him. I did take my car to him, and after checking the list of fixes they suggested, he said it was absolute rubbish and they were clearly taking advantage. They had also missed a couple of crucial fixes my car did need. Absolute scammers, waste of time and money. Whatever response they write to this comment, ignore it
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Posted 2 years ago
Have used fixter about 4 times now, until today everything has been fine,car went for mot and at 4.30 got an email saying was waiting for driver to return it.I had an urgent appointment at 6.30 unfortunately was unable to attend because still haven’t got cat back, havent had no notification that car wouldn’t be back.7pm and still havent got car back, makes me feel I should use someone different next time
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Posted 2 years ago
Found these online, quote was £75.95, thought that was reasonable. Only needed new brake pads on the front of my car. Got an email the day before going there to tell me the quote had changed and it would cost me £146 .....absolute joke. Should be the quote given straight away on the website and not £60 less than it will actually be. Pisstakers. They have the nerve to want £20 to cancel the booking, well I refused to pay it. I wasn't paying £146 either when the quote was £75.95. So when i contacted about it, they had decided i needed a new sensor.....where had they got that from? I had booked front brake pads. When i responded with that, they then tried telling me i would have a light come on if i didn't get a new sensor too. I told them i wasn't going to the booked appointment and i wasn't paying the £20 cancellation fee either. Anyway i booked in somewhere else and had my brake pads done and guess what? No light has come on and I've had no issues. These are scammers and can't be trusted.
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Posted 2 years ago
Please do not use this company, luckily I cancelled after reading all the bad reviews. However when I phoned to cancel they were very rude. Then the guy still arrived to pick up my car, obviously assuming I was going to change my mind, when I didn’t change my mind his tone completely changed and he was very rude as if I had wasted his time, but I did cancel! I was charged £20 for cancellation too! I don’t trust this company at all…!!!!
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Posted 2 years ago
Rubbish poor
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Posted 2 years ago
AVOID. You end up paying twice the amount agreed to get your car back from the garage because you cannot speak with anyone at fixter. Lots of overpriced little jobs added like replacing a working light bulb for £24!!!
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Posted 2 years ago
They took my Range Rover for replacement of all four brake pipes . My car was picked up and then it all aent downhill. The daily cry off of return was galling, despite email updates of poor service! No car has been returned nor money back simple 'updates' from a non returnable email address. Poor communication blaming their chosen garage for ordering the wrong part. Pathetic 'service' and galling silence. My Solicitor and Police have advised that a daily charge can be added now for my time without transport. My car must be returned in good order with no transport accidents or lack of care for my car whilst the work must be done for the AA to check. I am both angry and let down by this shoddy aervice. Trustpilot must explain it's reviews as all are full stars ridiculous.
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Posted 2 years ago
Fixter is rated 1.1 based on 83 reviews