Flannels Reviews

3.8 Rating 21,054 Reviews
68 %
of reviewers recommend Flannels
3.8
Based on 21,054 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Flannels:

Flannels is a Home to contemporary mens and womens designer fashion, footwear and accessories. We stock your favourite labels such as DG, Hugo Boss and Stone Island. We have eight stores across Manchester, Liverpool, Leeds, Cardiff, Birmingham and Nottingham. Our ultimate online luxury fashion destination, offering key collections from this season’s best men’s and women’s fashion from the world’s top and most original designer brands.

Visit Website

Phone:

0344 245 9243

Email:

cs@flannels.com

Location:

Flannels Unit A Brook Part East Shirebrook
Manchester
NG20 8RY

How does Flannels deliver?
(4 years ago)
Flannels delivers items by Courier.
(4 years ago)
E

Delivery - Slow

44.26%
Industry Average
Really needs to be no stars, item came a day late after paying extra and choosing the delivery day, when it did arrive it was clearly a return from some one else, it was a pink shirt covered in black marks. So now I have to take it to a collection point to send it back then wait for a replacement which will probably be second hand again. It is their mistake they should arrange collection. Will never use them again dreadful company.
- Robert
Don't buy any products from Flannels online, you will be lost money, no product in the box when they delivery then I claimed to them directly but they did not accept it and closed my case. I have lost money.
- Anonymous
I went back to the store for my third time to order my and luckily my credit worked so I paid £6 for the postage and was eagerly awaiting my delivery.
- Anonymous