Flava Reviews

Name: Flava
Rating: 4.49

4.5 Rating 7,548 Reviews

87 %

of reviewers recommend Flava

Company Reviews

Questions

Metrics

4.5

Based on 7,548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0370 7779957

Email:

info@flava.co.uk

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Kane

Tremblay Gagnon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Full refund from bank”

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Posted 5 years ago

“Rude man on phone”

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Posted 5 years ago

“Not that great”

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Posted 5 years ago

“I cannot access the site. It will not recognise my password. It will not recognise the new password customer service gave me. Everything custoner services has told me to do to remedy it hasn't worked. Now they cannot be even bothered to my messages saying I still cannot login. All this started to happen after I submitted my card details for trial?”

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Posted 5 years ago

“Got a email”

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Posted 5 years ago

“Signed up, entered card details not didn't complete an order as didn't like the price for the quantity. So never completed order and didn't choose dates etc. However they still took a payment for this I never ordered or received. Have emailed them. If I hear nothing back I will be contacting my back 😠😠😠”

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Posted 5 years ago

“Food is very expensive and I closed my account in January and they are still taking £4.99 from my credit Card which means £12 over limit fee”

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Posted 5 years ago

“Have used before”

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Posted 5 years ago

“Online food no need to go to shops”

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Posted 5 years ago

“I’m a student on a low income”

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Posted 5 years ago

“i thought it was a free 50 pound voucher and then you end up charging me before my order comes!”

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Posted 5 years ago

“Cheaper at the £1 shop, little choice and mostly over priced waste of time”

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Posted 5 years ago

“I opened an account 3 weeks ago,filled up my basket but didn't checkout.After 2 weeks Flava started taking £4.99 payments from my bank account for a monthly subscription account that I didn't open,the account had a free 30 day trial anyway so no payments were due anyway! I contacted CS who agreed to refund but they haven't.The payment was processed leaving me overdrawn”

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Posted 5 years ago

“Cancelled my order, received confirmation of cancellation, still took money from my account. Can’t give me a time frame for when il get refund”

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Posted 5 years ago

“Great if I could log back in after giving my bank details and still can't log in tryed recovery but had no email says it's already registered so not good as I can't use there site now great”

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Posted 5 years ago

“Took money out of bank no details on delivery no customer services number only communication is email total rubbish still awaiting on order from 3 days ago”

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Posted 5 years ago

“Good until payday”

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Posted 5 years ago

“I have put my shopping in the basket but how do i get to finish it and order thanks”

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Posted 5 years ago

“DO NOT WASTE YOUR MONEY, THEY TAKE YOUR FIRST WEEK AND DELVERY MONEY THEN STOP RESPONDING TO YOU . NO SHOPPING RECEIVED, THEY PREY ON PEOPLE WHO CANT OTHERWISE AFFORD TO SHOP. I NOW HAVE NO WAY TO FEED MY CHILDREN AS I WAS RELYING ON THIS. RIP OFF SCUMBAGS”

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Posted 6 years ago

Flava is rated 4.5 based on 7,548 reviews