Flava Reviews

Name: Flava
Rating: 4.49

4.5 Rating 7,548 Reviews

87 %

of reviewers recommend Flava

Company Reviews

Questions

Metrics

4.5

Based on 7,548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0370 7779957

Email:

info@flava.co.uk

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Kane

Tremblay Gagnon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total waste of money, no value for money. They take out the first payment then take out the rest in bulk payment which is not stated in T&C. I used this company because I was struggling and thought would be easier to pay weekly payments of £10 back. Now me with no money. The products they sell you could probably get cheaper else where also I did try to cancel the order 3 times but no one got back to me regarding this matter. Not happy........”

Helpful Report

Posted 4 years ago

“Absolutely diabolical company. I made the terrible mistake of ordering, seeing my mistake I cancelled my order and my account. I have proof, via a screenshot showing their representative telling me that it was all cancelled and no money would be taken on March 15th, but they HAVE been CONTINUALLY trying to take money from my account for the past month. I have no option but to get the authorities involved.”

Helpful Report

Posted 4 years ago

“I've ordered from these got my goods I was satisfied, paid my final installment so my contract with them was finished but looked in my account and I'm now over drawn because a payment of £29.99 is pending to them”

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Posted 4 years ago

“the prises are good made first order now to wait”

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Posted 4 years ago

“Keep telling me to change p/word, not helpful customer service when needed, not happy all told, will not use them anymore!”

Helpful Report

Posted 4 years ago

“i ordered off these took 2 payment out no shoping and egnoring me i have 4 kids help people spreed cost , more like get struggling people in more dept ., i want my shoping and money back but blanking all email chats exet”

Helpful Report

Posted 4 years ago

“I can see flava/flavva has sent out their army to write fake good reviews which are trying to give a fraudulent company good reputation when majority of reviews (all over the internet) explain the same story of being completely ripped off!!! THIS IS SO BAD profiting from vulnerable persons who only need food. Why not send all that food as packages to people in third world countries?”

Helpful Report

Posted 4 years ago

“prices r amazing. quality of products r amazing in prices r amazing too”

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Posted 4 years ago

“Contacted Martin Lewis about this company what there are doing is fraudulent and illegal watch this space please don’t order from these snakes”

Helpful Report

Posted 4 years ago

“Con from start to finish. Signed up, saw the dismal products on offer and the fact you can only get them delivered after your first payment has gone through and spoke to them to cancel my subscription after reading that you are charged for the privilege of looking at what they (don’t) have to offer. Was told that they don’t have my details as a customer so no money would be taken. What a laugh I had when I woke to £29.99 out of my bank from flavva! Even take money from your bank under a disguised name! Disgusting how they are doing this to people during a pandemic! Vile!”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“One of my favourite”

Helpful Report

Posted 4 years ago

“Received my first order, poorly packed, lifted the box within the box out, and the bottom just fell out, dropping cans on my feet, dangerous, not enough tape, just flaps tucked in. Messaged regarding the £29.99 taken asked for "subscription" to be cancelled. Haven't heard anything from them.”

Helpful Report

Posted 4 years ago

“I want hundred limit 100”

Helpful Report

Posted 4 years ago

“Do not trust this company they are scam artists I looked on their website to access it you need to enter your card details to check that they are valid. Only had a look around no order placed as they are very over priced and happy shopper food which is cheaper at corner shop. To my surprise I have found they have taken £29.99 out of my account emailed them took a while for a response then got the reply its for subscriptions errrrr ???? why would I subscribe to do shopping on their web page it says free and no interest nothing about we will rip you off £29.99 for just looking at our webpage. £30 and then they have now offered me to pay a further £7.99 for nothing each month I have contacted my bank and also sent an email to trading standards. DO NOT USE this company are scam artists”

Helpful Report

Posted 4 years ago

“Use zilch at Tesco or Iceland!”

Helpful Report

Posted 4 years ago

“Firstly you had to give your bank details just to look at the site (NO mention of 29.99 being taken a week later), I looked and decided this was not for me, logged out to find my bank had 29.99 taken today (20/2/21) and NOTHING WAS ORDERED, NOTHING WAS EXPLAINED ABOUT THIS PAYMENT EITHER. VERY MISLEADING and I am in the process of trying to cancel and get my money back. This site DOES NOT make things clear from the outset and because of my money being taken I will not trust this company in the future.”

Helpful Report

Posted 4 years ago

“Out of date junk food. £30 a month subscription. No thanks”

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Posted 4 years ago

“I have just made my 3rd order.i havent had any problems what so ever..so handy...customer service is great to..thumbs up from me..”

Helpful Report

Posted 4 years ago

“Purposefully misleading. Flava take money from you without explaining what the costs are. They are exploiting the vulnerable for financial gain profiting from the crisis. I have not recieved anything from them and have been charged without knowing for 4 months at £7.99 a month. I have asked for a refund and they will not give me, even though I signed up under misleading information. Stay clear of this company, its selling out of date junk food for more than it would be fresh in the supermarket and thats if you even order anything, if you don't its just money down the drain.”

Helpful Report

Posted 4 years ago

Flava is rated 4.5 based on 7,548 reviews