“Easy to use, although kept sending the same email requesting further information to help with claim. Sent additional info about five times.
no breakdown given as to how you have arrived at the cheque amount. Thus, making clients think that more has been claimed back and kept by Flights Direct as the percentage.
Initial investigation stated over 200 pound could be claimed. Less than 100 was received.
Thanks however for getting some money back, much appreciated”
“was happy enough getting some compensation for my delay even though it take quite a while I thought I may have received more but understand yhat there are fees to be taken out . Overall happy enough to receive something”
“Genuine company. Claim resolved fairly quickly. Professional service.
Be aware you may be expected to hand over bank account details as some airlines pay you directly.
Overall I would recommend this company’s services.
Thank you Flight Delay Claims Team.”
