“Easy to use and exceeded my expectations for compensation. Very pleased with the customer service. If I had a query it was answered the same day which made the process very good.”
“The flight delays team was very accommodating. It was a pleasure working with them. I will reach out immediately to them in the future if something arises from my future travel plans.”
Charles,
Thank you for your kind words and positive feedback.
Hopefully, you don't have any future disruptions, but you know where we are if you need any help!
“I didn’t have to chase so that was the good part although it took a few months.
When I applied,I was toldI was entitled to €600 but only received £250. I understand the company will take their cut but this should have been put in detail on the letter on how much was actually received and what their cut was.
Either way pleased with how itwas handled overall.”
“Amazing service from the flight delay claims team I gave all the information just once after a few months they sent a cheque, they are fast and have excellent service will definitely recommend”
