Flowercard Reviews

Name: Flowercard
Address: FLOWERCARD (Dept A1009)PO Box 3000, ,, Southampton
Rating: 3.14

3.1 Rating 69 Reviews

54 %

of reviewers recommend Flowercard

3.1

Based on 69 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone

About Flowercard:

Gorgeous gifts of fresh flowers in a personalised card, for every special occasion. From a birthday card to wedding anniversary cards. Our hand picked fresh flowers come from the beautiful Channel Island of Guernsey, famous for the quality of its blooms.

Visit Website

Phone:

0344 482 4422

Email:

cs@flowercard.co.uk

Location:

FLOWERCARD (Dept A1009)PO Box 3000, ,
Southampton
SO14 0ZW

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Flowercard 1 star review on 23rd November 2024

Anonymous

Flowercard 1 star review on 5th November 2024

Anonymous

Flowercard 1 star review on 16th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Birthday Buzz flower card for my cousin’s birthday. The display she received was nothing like the picture on their website. I messaged them to say that I was very disappointed with the display. To be fair they said they would send out another one. I thanked them and asked them to make sure the flowers were in the card I had chosen as it was important to me and sent them a picture of the one I wanted. My cousin received the new flowers in exactly the same card as the previous one with a very similar poor quality display. I will not use them again.”

Helpful Report

Posted 6 months ago

“Looked nothing like the image - a few droopy, half dead flowers. I sent images to customer services and they replied saying it would perk up a bit after some water and a few hours. Utterly ridiculous - the image sent was the next day after anyway. Have used in the past and been great but gone downhill.”

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Posted 6 months ago

“Ordered flowers for my Aunt’s 90th birthday, so very disappointed! Very few flowers, haphazard arrangement and flowers looked half dead! Would not use again and would not recommend”

Helpful Report

Posted 10 months ago

“Late delivery. Flowers arrived looking almost dead. Almost £40 for a few dying flowers that look nothing like the website image and arrived too late for birthday. Customer service is awful.”

Helpful Report

Posted 10 months ago

“NOthing like the photos on their website - only 1 orchid in the mix when it shows several in the photo. Dreadful value for money. This is what £30 worth of flowers looks like”

Flowercard 1 star review on 6th January 2024

Helpful Report

Posted 1 year ago

“A friends birthday card was sent out a month before it should of been . Also i had to cancel an order which i paid for to be sent in dec 23 i did this in august its now the end of sept and still no refund . I have used this company many times before ,not had a problem . I will not be using them again .”

Helpful Report

Posted 1 year ago

“Didn’t arrive no answer to message very poor service”

Helpful Report

Posted 3 years ago

“On arrival, greenery leaves had been snapped, some flowers were already very dried. No amount of water would revive. Within a day most of the flowers were wilted. Such a waste of money, especially when someone has put their faith in a company to deliver a gift. Don’t waste your money!”

Helpful Report

Posted 3 years ago

“I sent my Mum some flowers through you for Mothers day. I saw her yesterday for the first time as she was shielding, I asked her if she liked her flowers, she said they were OK. Only lasted a week. Very disappointed, especially as with delivery the price was £46. She said there was no pippet to water them with either. Unfortunately, I will have to consider very carefully if I'd recommend or use you again.”

Helpful Report

Posted 4 years ago

“I placed on order for mother's day but this was not fulfilled even though I had chosen the guaranteed delivery. I should have been notified it was not going to be fulfilled as I could have made alternative arrangements.”

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Posted 4 years ago

“Extremely disappointed with the teacup flowers we ordered for our daughter. Didn't look anything like the pictures on the website and for the price you pay £28 plus £6 for delivery you would expect the exact same. What arrived was worth about £5. So sadly this is where I say I will never buy from Flowercard again and would not recommend at all.”

Helpful Report

Posted 4 years ago

“Don't touch this company!! Apparently the printer broke - lame excuse. I have asked for a refund. My mam has had to do without on mothers day”

Helpful Report

Posted 4 years ago

“Doesn’t deserve a star Lame excuse for failing to deliver on Mother’s Day Don’t go here”

Helpful Report

Posted 4 years ago

“Nothing like what I ordered missing foliage big spaces everywhere definitely won't be recommending your company to anyone how this passed quality control it's beyond me”

Helpful Report

Posted 4 years ago

“Avoid at all costs. 5 days later and the next day delivery flowers still haven't arrived. Phoned twice now, been told "we only charged you £6 instead of £9 in case it was delayed" "it is the week before Christmas so they're busy", disgusting. I'd rather £30 flowers didn't arrive now rather than my mum receiving £30 dead flowers in a card”

Helpful Report

Posted 4 years ago

“We have received a Christmas flower card as a gift and can only say that it looks like a seven year old brought it home from school. I cannot believe What has arrived for the £37 Paid. A total waste and with a longevity of around 5 days it works out at £7 per day. I’ve had Aldi bouquets last four times as long and for a fraction of the price. As a gift I can only feel sorry for the person who bought it expecting a lovely surprise to arrive. Also why does the official website only show only a handful of excellent reviews from two years ago. Is this not deceit?”

Helpful Report

Posted 4 years ago

“I had trouble using the website as it wasn't working properly. That should have been a warning. Another warning is that although my bank statement shows that they took my money after paying online, I received no confirmation of the order or delivery or any other paperwork throughout the whole process. The flowers have not been delivered, they are not answering calls, their chat line is closed. The flowers were for a friend who has been recently bereaved. Avoid this company at all costs!!!!!!!!!! I wish I'd read the other reviews. I'm going to report them to Trading Standards. Suggest others do the same, because apparently they only act if they get multiple complaints.”

Helpful Report

Posted 4 years ago

“Flowers sent 4 days too early, and not at all as advertised. Definately not worth the money, and I shan't send any more. In a word, pathetic. Very disappointed, and the unasked for Lollypop didn't compensate.”

Helpful Report

Posted 4 years ago

“2 of my friends ordered me a flower card after my mum passed away last week they should have been delivered on the Saturday but didn’t arrive until the Monday ,carnt begin to tell you how I felt when I opened them up to find dead ,dropping ,flowers not even in the card .my friends rang up and were offered a replacement the next day,2 days later still no flowers.hope they get s full refund has if they arrive any later will be dead too n,not good enough”

Helpful Report

Posted 5 years ago

“Flowers delivered late on Friday 27th March 3 days later Monday 31st March see photos”

Helpful Report

Posted 5 years ago

Flowercard is rated 3.1 based on 69 reviews