Flowers By Susan Reviews

4.5 Rating 17 Reviews
82 %
of reviewers recommend Flowers By Susan
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Phone:

0115 981 3359

Email:

info@flowersbysusan.co.uk

Location:

5 Portland Road, West Bridgford
Nottingham
NG2 6DL

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Anonymous
Anonymous  // 01/01/2019
They were pretty when I bought them but they deteriorated very quickly
Helpful Report
Posted 6 years ago
Dear Mr Robson, Thankyou for taking the time to give us some feedback, we are sorry that your flowers didn't last as long as can you had hoped. Could we please arrange to have a complimentary bunch to be sent out to you. Regards, Flowers by Susan
Posted 6 years ago
Flowers were supposed to be delivered between a set time as they were for someone after attending a funeral. Due to not following instructions they nearly ended up at the Lambley crematorium. Very disappointed at customer after service, informed customers complain a lot!! I was a customer! Won't be using again.
Helpful Report
Posted 6 years ago
Dear Mrs Bond, We always work to accommodate clients with any special requests they may have. On this occasion we did our best for you but it appears that we have not met your expectations. Please accept our sincere apologies. If you would allow us to please send a complimentary bouquet we would be happy to do so.
Posted 6 years ago
Flowers By Susan is rated 4.5 based on 17 reviews