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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Harvey Robertson
Verified Buyer
“Flowers arrived half dead”
Helpful Report
Posted 2 years ago
Dear Harvey, please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Lucie West-burnham
Verified Buyer
“I live in Canada and flowers by post is a simple way to let my friends and family know I care for them. Unfortunately ordering, well paying for the order is now rather complicated. I understand the need for security but I was unable to pay on line. I phoned and a really helpful young lady processed my order. Despite this I will continue to use flowers by post.”
Helpful Report
Posted 2 years ago
Dear Lucie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ioene Davidson
Verified Buyer
“Thanks so much for sending my mum the beautiful flowers so she could also celebrate Canadian Thanksgiving with us! They look lovely as I saw them on video and my sister also took a photo of them for me! Always such a reliable company.”
Flowers by Post UK Limited 5 star review on 11th October 2023
Helpful Report
Posted 2 years ago
Dear Ioene, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Victoria Gilbertson
Verified Buyer
“Arrived on time for Mums birthday, and she was delighted with the flowers”
Helpful Report
Posted 2 years ago
Dear Victoria, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jenny Gilbert
Verified Buyer
“Excellent choice of flowers and cards, sent on time, receiver was delighted”
Helpful Report
Posted 2 years ago
Dear Jenny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Malcolm Ward
Verified Buyer
“I have been a client for many years now .The flowers and the service remain excellent.On the rare occasion there is a problem,usually with the delivery,it is resolved rapidly”
Helpful Report
Posted 2 years ago
Dear Malcolm, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jan Nicholls
Verified Buyer
“Whenever I need to send flowers to the UK I always choose Flowers by Post and you have never let me down. I like your range, your prices and your efficiency. Delivery was as promised on the day I'd specified and the flowers were beautiful with the happy recipient telling me their fragrance filled the whole house. Many thanks and keep up the great work!”
Helpful Report
Posted 2 years ago
Dear Jan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Anne Andrews
Verified Buyer
“I sent these to a friend and she said they were lovely with a good mix of colours. They arrived on the date I was told.”
Helpful Report
Posted 2 years ago
Dear Anne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Charles Bralee
Verified Buyer
“As always the flowers were excellent. The delivery was on the date asked for. Keep it up. Iwon't use anyone else.”
Helpful Report
Posted 2 years ago
Dear Charles, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Joyce Pipet
Verified Buyer
“Recipients are always delighted with how fresh the flowers are - and how well they last. I have found the service very good and reliable. many thanks to all concerned.”
Helpful Report
Posted 2 years ago
Dear Joyce, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Lee Edwards
Verified Buyer
“Very reliable company, some lovely unusual flowers. I have used them several times without a hitch.”
Helpful Report
Posted 2 years ago
Dear Lee, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
F Glass
Verified Buyer
“Flying Flowers as always delivered on the date required and the recipient was delighted with them.Telephone sales always very pleasant and helpful .Always very happy with the service.”
Helpful Report
Posted 2 years ago
Dear Fiona, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
John Sander
Verified Buyer
“Reliable, quality flowers every time. Especially fond of the larger scented freesia bumches.”
Helpful Report
Posted 2 years ago
Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Marian Young
Verified Buyer
“The flowers were a present for my sister and she reports that they are beautiful, as usual, but perhaps won't last as long, as they are fully out, rather than in bud.”
Helpful Report
Posted 2 years ago
Dear Marian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Rosemary Marsh
Verified Buyer
“The bouquets perfume was delightful & much appreciated by the recipient who has poor sight.”
Helpful Report
Posted 2 years ago
Dear Rosemary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
James Moon
Verified Buyer
“Excellent service, delivery as requested and flowers advised 100% spot-on with the recipient. Can't complain with any part of the service, which is thoroughly recommended.”
Helpful Report
Posted 2 years ago
Dear James, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Allan Burbidge
Verified Buyer
“Flowers not delivered to our friends so, apart from the excellent responses I received from your Customer Service personnel, my experience was not good.”
Helpful Report
Posted 2 years ago
Dear Allan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Christine Nicholas
Verified Buyer
“An excellent service. Flowers arrived on date requested and we're much appreciated and beautiful. Lovely selection of bright colours.”
Helpful Report
Posted 2 years ago
Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Bernard Horne
Verified Buyer
“I am always pleased with product and the service when ordering flowers as I am with my latest order. Many thanks”
Helpful Report
Posted 2 years ago
Dear Bernard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jill Simmons
Verified Buyer
“The service was most efficient. The recipient sent me a photo of the flowers and they were exactly as shown on your website, and a week later, they are still as good as new. Thank you so much.”
Helpful Report
Posted 2 years ago
Dear Jill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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