Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 1st April 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers, recipient was very happy!”

Helpful Report

Posted 1 year ago

Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“flowers delivered without message, small discount offered on future order does not compensate for disappointment.”

Helpful Report

Posted 1 year ago

Dear Michael, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing card and message on your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I have recently ordered flowers for 2 people at different addresses. in both cases, the flowers arrived on schedule and were in perfect condition. Both recipients were delighted with their flowers. I always use Flowers by Post as I have never been disappointed. They are always beautiful and last for such a long time. Thank you Flowers by Post!”

Helpful Report

Posted 1 year ago

Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers dilivered at time and were good quality.”

Helpful Report

Posted 1 year ago

Dear Rekha, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“As with previous orders my latest was well received by the recipient, delivered on time even though the order was only placed the previous afternoon.”

Helpful Report

Posted 1 year ago

Dear Anthony, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers were “ok” but card with important message never arrived.”

Helpful Report

Posted 1 year ago

Dear Julian, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing important message on your card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Very disappointed with a bunch of carnations bought for my mum's 91st birthday. They arrived wilted and two buds fallen off in the box. Expensive for what they were too.”

Helpful Report

Posted 1 year ago

Dear Zelena, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Excellent flowers as always. The birthday recipient was delighted with the carnation bouquet. Carnations I have ordered before have sometimes lasted for 2-3 weeks.”

Helpful Report

Posted 1 year ago

Dear J Gell, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“i have not actually seen the flowers, but the recipients said they were lovely. Easy ordering, great communications, plus my ability to track delivery is a bonus. Many thanls”

Helpful Report

Posted 1 year ago

Dear Penny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Excellent service flowers delivered on day requested my sister said flowers were beautiful. Would recommend to family and friends”

Helpful Report

Posted 1 year ago

Dear Lynette, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Arrived on time and my sister said they were beautiful.”

Helpful Report

Posted 1 year ago

Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I place up to a dozen orders a year and have done so for many years. Always on time and in good condition”

Helpful Report

Posted 1 year ago

Dear Norman, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Excellent service including a personal telephone call to clarify an unusual address. Flowers delivered very promptly on the right day (I have used other well known companies where the order arrived late evening!) I have not seen the flowers but the 99 year old recipient loved them!!”

Helpful Report

Posted 1 year ago

Dear Lucy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“These are, quite possibly, the most beautiful flowers that I have ever seen. Delivery was prompt and always brings a smile to my mothers face; she will never get bored of having the same flowers for her birthday. The quality cannot be matched, which is self evident from the attached photo, which is straight out of the box. Thank you Flower by post, you have a fan for life.”

Flowers by Post UK Limited 5 star review on 30th January 2025

Helpful Report

Posted 1 year ago

Dear Anna, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Arrived in good time and in good condition”

Helpful Report

Posted 1 year ago

“Excellent large bunch of fresh flowers,ordered Friday morningand delivered Saturday morning.”

Helpful Report

Posted 1 year ago

Dear James, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Very disappointed, cost me £50. Looked nothing like the picture shown. Shan't be using Flowers by Post again.”

Helpful Report

Posted 1 year ago

Dear Lynn, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Excellent service as usual”

Helpful Report

Posted 1 year ago

Dear Anne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“They were much enjoyed by recipients.”

Helpful Report

Posted 1 year ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Lovely flowers, delivered on time, my Mother really liked them. Not cheap but worth it for special occasions.”

Helpful Report

Posted 1 year ago

Dear Kevin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews