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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Angela Salliss
Verified Buyer
“Recipient very pleased with the order I made. Flowers arrived in bud, two days later in full bloom.”
Helpful Report
Posted 4 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Margot Williams
Verified Buyer
“Really disappointed. The tulips were really limp and rather sad. Hope they improved after the photo was taken....”
Helpful Report
Posted 4 years ago
Dear Margot, Please accept our sincere thanks for posting areview following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Iain Rolph
Verified Buyer
“excellent quality , delivered on the requested day”
Helpful Report
Posted 4 years ago
Dear Iain, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Salvatore Parrinello
Verified Buyer
“Very good service with flowers arriving on time and in perfect condition.”
Flowers by Post UK Limited 5 star review on 2nd May 2021
Helpful Report
Posted 4 years ago
Dear Salvatore, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr. James Bray
Verified Buyer
“My wife was delighted with her birthday orchids. They arrived a day late but the effect was the same.”
Helpful Report
Posted 4 years ago
Dear James, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the late delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sandra Adams
Verified Buyer
“I purchased the flowers for a friend who had had a bereavement and she was delighted with them. I also purchased flowers for my niece for her 50th birthday and she also is delighted with them. Two orders delivered this week. As I have said before I have been buying flowers from yourselves since 1992 when I first visited Jersey and would not buy flowers from anywhere else. Many thanks for your great service and beautiful flowers.”
Helpful Report
Posted 4 years ago
Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Teresa Hart
Verified Buyer
“Very efficient, delivered on time, beautiful flowers”
Helpful Report
Posted 4 years ago
Dear Teresa, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Janet Wardell
Verified Buyer
“Arrived on day requested in lovely condition. Recipient was thrilled. Thanks”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Angela Darlington
Verified Buyer
“My friend was delighted with her big bunch of bright tulips.”
Helpful Report
Posted 4 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Roz Roberts
Verified Buyer
“As usual the carnations were absolutely beautiful and came beautifully packed and arrived on the date requested. Thank you so much”
Helpful Report
Posted 4 years ago
Dear Roz, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Barbara Digings
Verified Buyer
“pleased with delivery and service. friend's birthday - she was very pleased. will use your sit e again. thanks.”
Helpful Report
Posted 4 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Pamela East
Verified Buyer
“Customer services very helpful when my elderly (confused) relative was unsure if order had arrived. It had and I was very pleased with the help they gave me.”
Helpful Report
Posted 4 years ago
Dear Pamela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Carol Cordingley
Verified Buyer
“I had made an error with the delivery date for flowers and contacted you. I was so pleased that the flowers for Mrs Pam Brockbank were received with only 1 day late oher 89th Birthday. I am always happily at how good you are at dealing with problems. I've been a customer for a long time now and hopefully will continue to do so.”
Helpful Report
Posted 4 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Barbara Hanmore
Verified Buyer
“Ordered from Flowers by Post on a Thursday, to be delivered 2 days later by Royal Mail (free delivery). This short delivery period is obviously not guaranteed, but was a risk I took. I was happy to be informed by the recipient that they had arrived on her birthday and were beautiful. Well done Flowers by Post and I shall be using you again. Thank you.”
Helpful Report
Posted 4 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Marilyn Steigmann
Verified Buyer
“I am awarding four stars purely because I did not personally see the flowers. However the recipient, my sister in law, said that they were lovely.”
Helpful Report
Posted 4 years ago
Dear Marilyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Francis Mercer
Verified Buyer
“Recipient was very pleased with the flowers she received. Thank you.”
Helpful Report
Posted 4 years ago
Dear Francis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Graham
Verified Buyer
“The flowers look very good after 5 days. Unfortunately two of them arrived with bent stems although after cutting them back to 4 inches they are now thriving in a small vase.”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the bent stems on arrival. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Mollie Burnett
Verified Buyer
“They arrived as ordered and were just coming out, beautifully arranged and gave a lot of pleasure as well as being a surprise. I will certainly use again.”
Helpful Report
Posted 4 years ago
Dear Mollie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Patricia Cousins
Verified Buyer
“Beautiful carnations very fresh. My friend was pleased with them.”
Helpful Report
Posted 4 years ago
Dear Patricia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr William Burns
Verified Buyer
“My widow friend was delighted with burst of sunlight basket of flowers and delivered on her birthday as requested.”
Helpful Report
Posted 4 years ago
Dear William, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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