Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely they also last my friend was very pleased”

Helpful Report

Posted 1 year ago

Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Your beautiful fresh flowers never disappoint!”

Helpful Report

Posted 1 year ago

Dear Morag, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Excellent, swift despatch and delivery. Thank you for exceptional service”

Flowers by Post UK Limited 5 star review on 20th June 2024

Helpful Report

Posted 1 year ago

Dear Caroline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Not the first time l've ordered the basket and it won't be the last, they are wonderful. l have never known my friends be so excited about flowers l've sent in the past. really fresh and long lasting. Thank you”

Helpful Report

Posted 1 year ago

“These blue orchids are my favourite flower, they're simply striking! I bought them for my father's funeral service, they were placed on his coffin and were the perfect flower as his favorite colour was blue. Thank you very much for being able to provide these.”

Helpful Report

Posted 1 year ago

Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Put wrong address for delivery,was contacted by company who then delivered to the correct one, thankyou.”

Helpful Report

Posted 1 year ago

Dear Kelvin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“As usual they arrived on time and in very good condition.”

Helpful Report

Posted 1 year ago

Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Very nice healthy flowers”

Helpful Report

Posted 1 year ago

Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Easy to order, prompt delivery recipient very happy”

Helpful Report

Posted 1 year ago

Dear Trevor, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“When we have a member of our group who has been in hospital, there is nothing nicer than to receive flowers with a note of our best wishes for their convalesence. Quite often we get a note or a call of appreication and always a comment as to how lovely the flowers are.”

Helpful Report

Posted 1 year ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“When one of our lady members has a significant birthday we like to send something to mark the occasion. In this case, it was a 90th birthday celerbation and the flowers were a much appreciated and lovely gesture. We would not hesitate in recommending Flowers by Post.”

Helpful Report

Posted 1 year ago

“Sorry but this is not as usual, Twice this year I sent your Flowers to my sibling Sister after her discharge from Hospital this time after upbeat message. Upon each occasion at delivery date I discovered that she had been returned to Hospital after relapse. I was told that Flowers could not be taken to Hospital, so not ideal!”

Helpful Report

Posted 1 year ago

Dear Gerard, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I purchased some flowers for a friend’s 50th birthday. When they arrived they looked nothing like the picture on the website and were totally underwhelming and embarrassing to have sent as a gift…see photos attached. When I contacted them they simply said all flowers are delivered in bud. It does not state this when you purchase them. (It is mentioned in the small print elsewhere on the website however, which I did not see at the time.) Very disappointed, in future I will use a florist that delivers flowers that actually look like the ones they advertise.”

Helpful Report

Posted 1 year ago

Dear Gill, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Another superb twenty four carnations. Outstanding colours. Great service once again, thankyou.”

Helpful Report

Posted 1 year ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“The flower arrived two days after the expected date which was extremely disappointing. I have been told that they were in good condition but, as I do not have a photograph of them, I cannot be sure.”

Helpful Report

Posted 1 year ago

Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“The flowers and get well card arrived on the chosen date. My friend was delighted with the flowers which looked good on arrival and even better on day 2.”

Helpful Report

Posted 1 year ago

Dear Gill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Easy to do”

Helpful Report

Posted 1 year ago

Dear Jo, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers arrived on time our friend said they were lovely with a beautiful smell. Customer service was very good and they emailed me to let me know they'd been dispatched. Thank you.”

Helpful Report

Posted 1 year ago

Dear Ann, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers arrived quickly and in good condition, customer service prompt and pleasant .receiver very pleased with them.thank you. Edithmcintosh.”

Helpful Report

Posted 1 year ago

Dear Edith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Gifted my Mum with a bouquet of roses as she absolutely loves roses. I was so embarrassed and upset when Mum told me they arrived in very poor looking and wilted condition. This was a very disappointing experience for me.”

Helpful Report

Posted 1 year ago

Dear Bassi, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews