Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers and complete efficiency as always”

Helpful Report

Posted 4 years ago

Dear Sarah, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“The flowers I ordered were for my nephews anniversary and him and his wife were delighted with them. I have been ordering from yourselves since 1992 since I first visited the beautiful island of Jersey. I never order flowers from anywhere else. I will be ordering flowers for my friends Golden Wedding in October. Thank you for the first class service you provide.”

Helpful Report

Posted 4 years ago

Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Was told the flowers were absolutely beautiful. So fresh.”

Helpful Report

Posted 4 years ago

Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“The company dispatched the flowers quickly however the courier they chose (Yodel) failed to deliver them and despite chasing the delivery for three days, the flowers never appeared. Flowers by Post however did resend the flowers and added extra stems to compensate which were thankfully were delivered on time and the recipient was very pleased with the colour and quality of the orchids.”

Helpful Report

Posted 4 years ago

Dear Clare, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for Yodel the courier company failing to deliver your order. We are pleased to hear the recipient enjoyed the flowers. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“I was disappointed with this order. I’ve ordered from you before and always had good results, but not this time. The stalks on the orchids were so short it was virtually impossible to display them in a conventional vase. The flowers were beautiful but didn’t last long.”

Helpful Report

Posted 4 years ago

Dear Brian, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“The person who received the flowers we sent was very pleased with their flowers they said they were excellent. I said YES to the following question about delivery as the problem was with DPD And not flowers by post who sorted out the issue and refunded the delivery cost and resent the flowers free of charge via royal mail element service.”

Helpful Report

Posted 4 years ago

Dear Kenneth, Please accept our sincere thanks for posting such a positive review following your recent purchase. Please accept our apologies for issue with our delivery service. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“Lovely flowers and safely packed.”

Helpful Report

Posted 4 years ago

Dear Venita, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“Always excited to get or send as they never disappoint. Lovely flowers that last. Thank you.”

Helpful Report

Posted 4 years ago

Dear Ginny, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“Arrived when promised, beautiful flowers”

Helpful Report

Posted 4 years ago

Dear Mary, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“I always use flowers the staff are helpful and the flowers arrive in excellent condition. All the people I have sent flowers to have remarked on the lovely condition on receipt and their lasting quality”

Helpful Report

Posted 4 years ago

Dear Graham, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“I won't buy my flowers from anywhere else, all the flowers I have bought from this company have been beautiful and have lasted ages. They go the extra mile to make sure everything goes well and the customer service is superb”

Helpful Report

Posted 4 years ago

“The lovely rainbow carnations arrived on time for my friends 80th birthday gift she loved them.”

Helpful Report

Posted 4 years ago

Dear Marian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“SIMPLY THE BEST,FIRST CLASS EVERY TIME,NO PROBLEMS ALWAYS ON TIME AND SUPERFRESH.”

Helpful Report

Posted 4 years ago

Dear Ken, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“I love this company because they deliver what they promised! On time and in great condition! Living so far from my loved ones I can keep in touch with a lovely way by sending fresh flowers. Thanks and keep up the great wirk!”

Helpful Report

Posted 4 years ago

Dear Ioene, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“Ordered flowers on Sunday 1st August for delivery on Thursday 5th August for daughter in law coming home from hospital. Very disappointed flowers did not arrive until Friday late pm. Have used before and always had the delivery on time or early. Having ordered four days in advance would have expected better. Explanation that I could expect 72 hour delay to scheduled delivery day is not acceptable.”

Helpful Report

Posted 4 years ago

Dear Andrew, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. As it states on our website: 95% of Royal Mail orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Very disappointed, flowers arrived a say late. Wrong card sent with the flowers causing unnecessary distress. Would not recommend”

Helpful Report

Posted 4 years ago

Dear Nicola, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the distress caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Recipient absolutely delighted with 18 lovely pink roses arriving on their special anniversary day. Once again FlowersByPost hits the spot - Exceptional!!!”

Helpful Report

Posted 4 years ago

Dear Mrs P Wilson, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“The recipients of flowers I've ordered have always been overjoyed, therefore so am I.”

Helpful Report

Posted 4 years ago

Dear Anthony, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“Beautiful flowers arrived on the date required”

Helpful Report

Posted 4 years ago

Dear Lynne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost

Posted 4 years ago

“Rose plant sent to my daughter recovering from Covid where a great "pick me up" She was delighted, especially as she could later plant them in the garden. The accompanying card too was appreciated. Thank you for your prompt response to my postal queries”

Helpful Report

Posted 4 years ago

Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Please be advised one of our team members has replied to your email. We are pleased to hear your daughter received the Pink Pot Rose, please do accept our apologies with the delays that Royal Mail are experiencing presently. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com

Posted 4 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews