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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Brenda Powell
Verified Buyer
“Beautiful flowers, which arrived on time for my friend’s birthday, thank you, she was delighted with them.”
Helpful Report
Posted 3 years ago
Dear Brenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Susan Stringer
Verified Buyer
“Easy website to use. Flowers delivered on time and kept updated with progress of order. I did not see flowers as a gift but friend seemed happy with them”
Helpful Report
Posted 3 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Susan Towersey
Verified Buyer
“Very easy to order from”
Helpful Report
Posted 3 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr TOM FORRESTER
Verified Buyer
“No problems. Recipient delighted with the flowers”
Helpful Report
Posted 3 years ago
Dear Tom, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Carol Grant
Verified Buyer
“My daughter was delighted with the beautiful flowers you delivered”
Helpful Report
Posted 3 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Dr Elizabeth Dryburgh
Verified Buyer
“My aunt was delighted with the beautiful scented freesias which arrived promptly and in good condition on her birthday. Well done!”
Helpful Report
Posted 3 years ago
Dear Elizabeth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Brenda Batchelor
Verified Buyer
“The recipient was very pleased with the carnations which arrived just after 9.30am on the delivery morning.”
Helpful Report
Posted 3 years ago
Dear Brenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Dianne Northcombe
Verified Buyer
“Flowers brightened the day of my friend who had suffered a broken arm and was feeling down. Would have liked an email to say they had been dispatched as I didn’t know until she emailed. On the whole the quality of the flowers was up to your usual high standard. Thank you”
Helpful Report
Posted 3 years ago
Dear Dianne, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We are in the process of looking into upgrading our Royal Mail service to tracked service. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Mark Rich
Verified Buyer
“Had blue orchids sent to Mum for her birthday. They arrived on the date promised and in perfect condition, each one in its own water. She was thrilled with them. Thank you.”
Helpful Report
Posted 3 years ago
Dear Mark, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Hilary Armitage
Verified Buyer
“I was a bit miffed to be charged £6.95 delivery when I hadn't requested a Saturday timing, and also my credit card was refused although I had used it in Marks and Spencer that very day and used it again the next day. Not a very easy transaction this time around.”
Helpful Report
Posted 3 years ago
Dear Hilary, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Please be advised when making a purchase, there is an option to choose Royal Mail free delivery or DPD courier tracked. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Dr Mark Ogden
Verified Buyer
“Flowers were delivered on time, despite a supply problem regarding the original selection and following a helpful phone call from the company. Recipient was very appreciative.”
Helpful Report
Posted 3 years ago
Dear Mark, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Colin Thompson
Verified Buyer
“Have used Flowers by post for several years. There is always a good variety to choose from, tailored to the event/celebration. I’ve always had nice feedback on the quality and freshness of the flowers. Definitely recommend Flowers by post to family and friends, and would encourage everyone to try them out. 10/10”
Helpful Report
Posted 3 years ago
Dear Colin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Philippa Hamlyn
Verified Buyer
“I ordered 3 separate bunches to be delivered - two were tulips and were much appreciated and delivered on time but order 890170 white freesias has never arrived - should have been with recipient on Saturday and was ordered previous Tuesday!”
Helpful Report
Posted 3 years ago
Dear Philippa, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Keith Phillips
Verified Buyer
“Very pleased with the service and could not fault them in any way.”
Helpful Report
Posted 3 years ago
Dear Keith, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Anne Rice
Verified Buyer
“The flowers arrived when they said and family member said they were beautiful”
Helpful Report
Posted 3 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Richard Horrocks
Verified Buyer
“Flowers delivered on time and greatfully received by recipient who was delighted with them, 18 mixed carnations.”
Helpful Report
Posted 3 years ago
Dear Richard, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Mark Finch
Verified Buyer
“I've bought flowers a few times now and every time they've been very pleasing ☺”
Flowers by Post UK Limited 5 star review on 2nd May 2022
Helpful Report
Posted 3 years ago
Dear Mark, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Stephanie Evans
Verified Buyer
“I sent flowers for my daughter in laws birthdat, they arrived in time and she wasvery pleased with hem, thank you”
Helpful Report
Posted 3 years ago
Dear Stephanie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Carol Sunley
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Jeffrey Hunter
Verified Buyer
“Arrived on time daughter in law very pleased with them”
Helpful Report
Posted 3 years ago
Dear Jeffrey, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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