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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Jean Scott
Verified Buyer
“My daughter-in-law was very pleased with the yellow carnations I sent for her birthday. They are still looking fresh 10 days later. They were easy to order and arrived a day earlier than expected. Excellent service.”
Flowers by Post UK Limited 5 star review on 22nd February 2021
Helpful Report
Posted 5 years ago
Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Trevor White
Verified Buyer
“Very well received, a great bunch of flowers, and still going strong !”
Helpful Report
Posted 5 years ago
Dear Trevor, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Lee Baker
Verified Buyer
“Flowers arrived on time and well protected in a box. The arrangement and colour mix was delightful; a very nice bunch.”
Helpful Report
Posted 5 years ago
Dear Lee, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr William Roberts
Verified Buyer
“Excellent would definitely order again!”
Helpful Report
Posted 5 years ago
Dear William, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs J.j. Hepburn
Verified Buyer
“I have been using flowers by post for years. You have never failed me... and once when a dear aunt died and I inadvertently sent flowers without a message, you sent another bouquet with a message completely free of charge!! Flowers always arrive fresh and fragrant and last for ages”
Flowers by Post UK Limited 5 star review on 22nd February 2021
Helpful Report
Posted 5 years ago
Dear Mrs Hepburn, Please accept our sincere thanks for posting such a positive review following your recent purchase and thank you for the photo. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Philip Morgan
Verified Buyer
“Extremely satisfied with the delivery and quality of my order . This is the second time I have used your service and cannot praise the flower quality enough . I will certainly be reordering again . My Valentines order was delivered on the day without any delay .”
Helpful Report
Posted 5 years ago
Dear Philip, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Susan Ing
Verified Buyer
“Sent as a birthday gift. The recipient said they were very pretty and arrived on time.”
Helpful Report
Posted 5 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Ann Page
Verified Buyer
“Long lasting flowers very good service”
Helpful Report
Posted 5 years ago
Dear Ann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Anita Young
Verified Buyer
“I was desperate to send my daughter some flowers after she had had an operation and I was not able to visit her. Not being familiar with on-line shopping, I was daunted by having to do this. I tried two others before yours and had to abort as I couldn't complete. However, to my relief, yours was straightforward and I managed it and my daughter was pleased with the flowers which arrived on time and in perfect condition. Well done.”
Helpful Report
Posted 5 years ago
Dear Anita, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Susan Burgundy-Thorpe
Verified Buyer
“Not worth the money won’t use them again😡”
Helpful Report
Posted 5 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Thank you for getting in touch with the customer care team regarding your disappointment. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Maureen Gillam
Verified Buyer
“From what I hear, the friends who have received flowers fom you over the years have always been very pleased with them. I am going to order some today for a friend's 100th birthday!”
Helpful Report
Posted 5 years ago
Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Paul Oldershaw
Verified Buyer
“Ordered on Tuesday and didn’t arrive until Saturday, some of the flowers looked quite dry and the size of the bouquet on the picture on the website certainly differs from what actually arrives.”
Helpful Report
Posted 5 years ago
Dear Paul, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused.We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Joyce Clarke
Verified Buyer
“Excellent service, beautiful flowers good price. Thank you.”
Helpful Report
Posted 5 years ago
Dear Joyce, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr David Gooch
Verified Buyer
“Delivered on the day requested and the recipient was pleased with them”
Helpful Report
Posted 5 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Bernadette Strachan
Verified Buyer
“Flowers purchased for my daughter they arrived well packed and in good order she was very pleased with them”
Helpful Report
Posted 5 years ago
Dear Bernadette, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms Lesley Dowsett
Verified Buyer
“Efficient website and flowers look nice when delivered”
Helpful Report
Posted 5 years ago
Dear Lesley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Shahera Rahemtulla
Verified Buyer
“Easy to order and were delivered next day. These were Sent to a friend after a loss., The blue orchids were beautiful. Would highly recommend and definitely order again!”
Flowers by Post UK Limited 5 star review on 22nd February 2021 Flowers by Post UK Limited 5 star review on 22nd February 2021
Helpful Report
Posted 5 years ago
Dear Shahera, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs ROSALINE KAIZER
Verified Buyer
“Well received and were beautiful. Thank you.”
Helpful Report
Posted 5 years ago
Dear Rosaline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Digby Dogberty
Verified Buyer
“The flowers arrived speedily in very good condition . Thank you”
Helpful Report
Posted 5 years ago
Dear Digby, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms Janis Green
Verified Buyer
“Not great flowers.Par5t of order missing. Send in complaint but no response. Guess that is. Wont be using them again.”
Helpful Report
Posted 5 years ago
Dear Janis, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused. Please be advised the reason we have not responded to your complaint is because we have not received any correspondence from yourself via our contact email. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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