Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

Write Your review

Tell us how Flowers by Post UK Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roses in bouquet poor rest of ok”

Helpful Report

Posted 3 years ago

Dear Joan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“The flowers were sent as a 'Thank You' to a friend. She was thrilled with them and told me the bouquet was lovely. They arrived on the day requested so thanks for that. It is good to know that yours is a reliable company, doing just what you say you will.”

Helpful Report

Posted 3 years ago

Dear Teresa, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“goos and fast service with good product”

Helpful Report

Posted 3 years ago

Dear Roger, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“the flowers were for sisterinlaws birthday . she was very pleased”

Helpful Report

Posted 3 years ago

Dear Beverley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“I've bought flowers from you several times in the past and they are usually very good, but the recent order for my wife's birthday was very disappointing. Only one blue stem, two yellow and the rest all white. We received them last Friday. 4 stems haven't opened and don't look like opening. Others are already going over. No comparison with the photo on your website. Certainly not worth £23.99!”

Helpful Report

Posted 3 years ago

Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Beautiful colours and even with recent heat arrived very fresh.”

Helpful Report

Posted 3 years ago

Dear Venita, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Website very easy to use. Flowers are lovely. Only criticism is the delivery time - delivered at 7pm on the day I wanted, but had thought they would be delivered morning/early afternoon. Recipient had gone out for the evening and didn't see them till she got home at 11pm.”

Helpful Report

Posted 3 years ago

Public Reply Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“my brother and sister-in-law were delighted with the pot of Roses”

Helpful Report

Posted 3 years ago

Dear Rachel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Arrived on Time and in perfect condition Excellent service can't ask for more Will use again”

Helpful Report

Posted 3 years ago

Dear Douglas, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Excellent value”

Helpful Report

Posted 3 years ago

Dear Veronica, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Good timely delivery, good quality basket of flowers, arranged beautifully with perfect scent”

Helpful Report

Posted 3 years ago

Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Flowers arrived safely and in good condition. My niece was delighted. Thank you for an excellent service. Chris Chapman”

Helpful Report

Posted 3 years ago

Dear Chris, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“I am very sorry to say the flowers I ordered arrived at my Sisters dead. I reported this straight away and I am very pleased to say I received a full refund thank you. To be fair the weather was very hot so I do appreciate the problems that may have arisen.”

Helpful Report

Posted 3 years ago

Dear Emma, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Flowers always arrive on time and in excellent condition, I would recommend this company to anyone as they are the best I have used.”

Helpful Report

Posted 3 years ago

Dear Elizabeth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Very easy to order on line. When tracking saw they had left depo at 7am but they were not delivered until around 6pm. Was concerned they would not be in good condition but they were fine. My sister was real,y happy with them. Will use again.”

Helpful Report

Posted 3 years ago

Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Good efficient service with lovely fresh flowers.”

Helpful Report

Posted 3 years ago

“Recently ordered 2 seperate ordesr for flowers to friends recently bereaved. Both orders delivered the next working day and recipients absolutely delighted with the flowers. Ordered the white freesia boquet for both highky satisfied,thank you.”

Helpful Report

Posted 3 years ago

Dear Barry, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Many thanks to the team for their help when I made a door number mistake, they resent the flowers after phoning me to correct the mistake, the flowers were beautiful and my friend loved them”

Flowers by Post UK Limited 5 star review on 24th July 2022

Helpful Report

Posted 3 years ago

Dear Sylvia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Beautiful flowers never disappoint.”

Helpful Report

Posted 3 years ago

Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“As always, excellent service and reliable delivery. Value for money and long-lasting. I have used this Company for many years and, always recommend them to others, they will always be my first choice.”

Helpful Report

Posted 3 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews