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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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M N Hankinson
Verified Buyer
“My stepdaughter was very pleased with the flowers. She sent me photos and they looked lovely”
Helpful Report
Posted 1 year ago
Dear M N Hankinson, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Mike Hewitt
Verified Buyer
“delivery was late”
Helpful Report
Posted 1 year ago
Dear Mike, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Julia Morris
Verified Buyer
“Recipients happy with delivery and flowers.”
Helpful Report
Posted 1 year ago
Dear Julia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Deanna Vanner
Verified Buyer
“Are arrived on time fresh lovely a very happy daughter on her recovery”
Helpful Report
Posted 1 year ago
Dear Deanna, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Kath
Verified Buyer
“They were delivered on time and to the correct address (previous problems with other companies!!) They are lovely blooms and their fragrance is beautiful. Thank you”
Helpful Report
Posted 1 year ago
Dear Kathleen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Kenneth Donald
Verified Buyer
“Receipient thrilled with flowers. I have been using Flowers by Post for several years and you have never let me down as to the quality of your flowers. Excellent service. Anonymous.”
Helpful Report
Posted 1 year ago
Dear Kenneth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Elizabeth Shortland
Verified Buyer
“Flowers arrived on time and were well received.”
Helpful Report
Posted 1 year ago
Dear Elizabeth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Janet Johnston
Verified Buyer
“My Friend was delighted with the flowers and was so pleased with them. The Company were very helpful after I found I had made a mistake on the order.”
Helpful Report
Posted 1 year ago
Dear Janet, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Jean Ingle
Verified Buyer
“I was impressed by the helpfulness of the staff. The flowers were delivered promptly the next day, just before my friend left for her appointment. She was delighted with the roses. The next day she sent me a photo, I was pleased to see they exactly as they had in your illustrations. I will certainly use flowers by post as my first choice in future. The cost, service and product were all excellent. Jean”
Helpful Report
Posted 1 year ago
Dear Jean, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Kirsty Hooks
Verified Buyer
“I couldnt find these flowers any where else so glad i came a cross this website! More then expected absolutely beautiful 😍”
Flowers by Post UK Limited 5 star review on 20th May 2024
Helpful Report
Posted 1 year ago
Dear Kirsty, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
J Gell
Verified Buyer
“As always,excellent flowers,reliable delivery,always a 5* service and recipients delighted every time.Some carnation bouquets have lasted 3 weeks!”
Helpful Report
Posted 1 year ago
Dear J Gell, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
John Bellamy
Verified Buyer
“I ORDERED FlOWERS AND THEY WERE DELIVERED AS EXPECTED AND AS PAID FOR. YOU DON'T GET A PAT ON THE BACK FOR DOING WHAT YOU ARE SUPPOSE TO DO. YOU'RE JOB.”
Helpful Report
Posted 1 year ago
Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Gordon Gell
Verified Buyer
“Excellent service. Prices are acceptable. Recipient contacted to say that the flowers arrived on time and beautiful and very fresh. Would recommend to anyone.”
Helpful Report
Posted 1 year ago
Dear Gordon, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Mr.Frederick Harmer
Verified Buyer
“No problems with ordering or with the flowers received (which were lovely) although stems had dried out. However, I did expect them to be delivered earlier than 15.00 hrs on the day of the anniversary and for better tracking information. On the day I was informed that there would be no tracking information until expected delivery. For this reason, I have therefore shown in the below as not delivered on time.”
Helpful Report
Posted 1 year ago
Dear Frederick, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please kindly be advised you receive tracking information when your order has been dispatched from us. The tracking information advises when the flowers have been delivered. There is also the option of the tracked delivery service. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Vicky Maundrell
Verified Buyer
“Good value for money and always fresh flowers”
Helpful Report
Posted 1 year ago
Dear Vicky, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Peter House
Verified Buyer
“Excellent and fresh on arrival.”
Helpful Report
Posted 1 year ago
Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Susan Merriman
Verified Buyer
“My mother in the UK loves the flowers she receives from you and it is easy for me to do so from Australia using your internet site. Thank you”
Helpful Report
Posted 1 year ago
Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Mo Bannon
Verified Buyer
“This was the only company I could get blue orchids from , they are a favourite of my daughter-in-law, they arrived on the day I wanted in very good condition well worth the cost, would definitely recommend.”
Flowers by Post UK Limited 5 star review on 16th May 2024
Helpful Report
Posted 1 year ago
Dear Mo, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Iain Rolph
Verified Buyer
“flowers were great - as described”
Helpful Report
Posted 1 year ago
Dear Iain, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sandra Andrews
Verified Buyer
“The lady I sent the flowers to had been very poorly in hospital for 6 weeks and they were so lovely to receive when she arrived home.”
Helpful Report
Posted 1 year ago
Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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