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Fone Angels Reviews

4.4 Rating 264 Reviews
84 %
of reviewers recommend Fone Angels
4.4
Based on 264 reviews
Customer Service
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01923 590 037

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info@foneangels.co.uk

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Fone Angels 2 star review on 1st May 2025
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Posted 2 months ago
After being told that I could come up for a white screen for a I phone 5 that day , I arrived after having to travel nearly 15 miles in rush hour traffic to be told they had no white screens available . GREAT ONE !! . So I said "fine I will have the black one " . Obviously at the same price . They did not offer me any money back or nothing for the mistake . Anyway got the phone back and by the time I got home the touch responce on the screen was useless . It was not doing anything I wanted it to do . I.e press one part of the screen and would do something to do with the other side of the screen that I did not even want it to do . Phoned them back the next day and they said bring it back and we will get you a white screen . Took it back the next day , battling through rush hour traffic yet again . They did fit a white screen in the end . Offered no money off for my Inconvenience. I thought fair enough . Screen seemed fine and working . Within two days noticed that this screen the secound one does exactly the same thing as the first replacement screen and does not respond to commands given to it and I have to turn it off and on when it does start playing up to reset the digitiser and recalibrate it . I also had a battery fitted which unlike the screen has been ok . But yes I don't really rate the patented screen that they get supplied to be honest . I am not to sure if I would use fone Angels again as they seemed like a very good company but are I think just let down by the parts . Overall though staff are nice enough .
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Posted 10 years ago
It all took far too long and when another issue was identified whilst I acknowledge there was extra work to do there was no consideration given to drive through a quicker turnaround. This was very poor especially given the amount of time I had already waited. Good customer service would take that into account.
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Posted 10 years ago
Fone Angels is rated 4.4 based on 264 reviews