Footmedics Reviews

Name: Footmedics
Rating: 4.65

4.7 Rating 82 Reviews

91 %

of reviewers recommend Footmedics

Company Reviews

Questions

Metrics

4.7

Based on 82 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

1800 366 863

Email:

caleb.donald@footmedics.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service!”

Helpful Report

Posted 3 years ago

Thank you for your review! It means a lot :)

Posted 3 years ago

“Not available on apron waiting too long back order so i cancelled.”

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Posted 3 years ago

Thank you for your honest feedback, Teko. We appreciate it very much! We have alternative Apron options should you wish to swap :) Thank you for your patience in the meantime!

Posted 3 years ago

“............”

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Posted 3 years ago

Thank you for your 5 Star Review! We appreciate it very much :)

Posted 3 years ago

“Beatrice is always fast acting when responding to issues and has always been able to resolve”

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Posted 3 years ago

many thanks, we appreciate your feedback

Posted 3 years ago

“great variety!”

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Posted 3 years ago

thankyou, we appreciate the feedback!

Posted 3 years ago

“I love Footmedics they ate amazing 😉”

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Posted 3 years ago

awesome! we love helping you too! look forward to assisting you further shortly!

Posted 3 years ago

“pleasant and helpful telephone person who knew her products and was very efficient”

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Posted 3 years ago

many thanks for your feedback! we appreciate your business :)

Posted 3 years ago

“The website is difficult to use and the prices are mostly more expensive than competitors. Also there's often items on the website that you can't order”

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Posted 3 years ago

thank you for your feedback, we will be in touch via email to resolve this

Posted 3 years ago

“i received the wrong product multiple times, had incorrect numbers put on back order, was charged again for items that were on back order, return delivery collection failed on multiple times,”

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Posted 3 years ago

Many thanks for your review! Our Team will be in touch with you shortly.

Posted 3 years ago

“Helpful information always. Questions answered. Good Stuff”

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Posted 3 years ago

Thank you for your kind feedback!

Posted 3 years ago

“Items delivered as requested.”

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Posted 3 years ago

Thank you for your feedback! It's a pleasure doing business with you :)

Posted 3 years ago

“Very courteous when asking questions. Knowledgeable about products, willing to advise the best products.”

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Posted 3 years ago

Thank you for your kind review, we appreciate it very much :)

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thanks for your support!

Posted 3 years ago

“good profesonal service”

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Posted 3 years ago

Thanks for the positive review!

Posted 3 years ago

“Still waiting on a refund into my bank account for paying twice. Three months now..”

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Posted 3 years ago

“The range of available products is great, but unfortunately I've had several orders which have had a few items placed on back order. Then I have had to chase up those items a number of times, so communication and follow up is lacking.”

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Posted 3 years ago

Thank you very much for your feedback Helen. Our team improved in all areas of our communication and follow-up. we have regular team development to ensure we offer our clients the best service. We do apologize for this previous experience. We would love to hear from you again.

Posted 3 years ago

“Great customer service”

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Posted 3 years ago

Thanks for your review! We appreciate your business :)

Posted 3 years ago

“Had a very poor experience with footmedics. Unreliable, inconsistent messaging from staff. Plus was promised 4 qantas points per dollar for purchases up till March 31 and a bonus 30,000 points if made purchases up to an amount which we did and no sight of them yet.”

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Posted 3 years ago

We do apologise that you have not experienced our great customer service. With the Qantas points there was a delay with Qantas uploading those points to portal. Our team will be in touch, however those have all gone through now! it was out of our control, but I can happily let you know those are now all up to date! :)

Posted 3 years ago

“Good prices, large range of products.”

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Posted 4 years ago

Thanks for your review! We appreciate your business :)

Posted 3 years ago

“the sports tape I got was poor in quality, but the service and easy return was excellent”

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Posted 4 years ago

Thank you for your positive review! I trust the tape problem was resolved sufficiently. We look forward to speaking to you again soon :)

Posted 3 years ago

Footmedics is rated 4.7 based on 82 reviews