Footmedics Reviews

Name: Footmedics
Rating: 4.65

4.7 Rating 82 Reviews

91 %

of reviewers recommend Footmedics

Company Reviews

Questions

Metrics

4.7

Based on 82 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

1800 366 863

Email:

caleb.donald@footmedics.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful information always. Questions answered. Good Stuff”

Helpful Report

Posted 3 years ago

Thank you for your kind feedback!

Posted 3 years ago

“Very courteous when asking questions. Knowledgeable about products, willing to advise the best products.”

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Posted 3 years ago

Thank you for your kind review, we appreciate it very much :)

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thanks for your support!

Posted 3 years ago

“good profesonal service”

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Posted 3 years ago

Thanks for the positive review!

Posted 3 years ago

“Great customer service”

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Posted 3 years ago

Thanks for your review! We appreciate your business :)

Posted 3 years ago

“the sports tape I got was poor in quality, but the service and easy return was excellent”

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Posted 4 years ago

Thank you for your positive review! I trust the tape problem was resolved sufficiently. We look forward to speaking to you again soon :)

Posted 3 years ago

“Great service”

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Posted 4 years ago

Thank you for your positive review! We look forward to speaking to you again soon :)

Posted 3 years ago

“Great quality, fast shipping”

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Posted 4 years ago

Thanks for the review! We appreciate it!

Posted 3 years ago

“Order still on back order however they did follow up”

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Posted 2 years ago

Thank you so much for your time on the phone earlier Victoria! We have now ensured all unavailable thongs have been removed off the website to prevent future confusion and to ensure you can clearly see the sizes we have available 😊 The accounts team will have the store credit processed today and it will be on your account ready for future orders. I have sent a link for the opportunity to revise your review, as 5-star experiences are something we’re truly passionate about here and we would love to hear your feedback now we have worked together on resolving your original order experience. Really looking forward to hearing from you!

Posted 2 years ago

“Rhiannon was super helpful and polite with my order today. Thank you!”

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Posted 2 years ago

Thank you for your great review! Impeccable customer service is what we strive for every minute for the day :)

Posted 2 years ago

“Jess is very helpful and a pleasure to speak to.”

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Posted 2 years ago

Thank you for your review! This is very much appreciated :)

Posted 2 years ago

“Very helpful, did everything to help me get the right equipment at the best prices. Recommend them.”

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Posted 2 years ago

Thank you for your lovely review, this is muchly appreciated :)

Posted 2 years ago

“............”

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Posted 3 years ago

Thank you for your 5 Star Review! We appreciate it very much :)

Posted 3 years ago

“Items delivered as requested.”

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Posted 3 years ago

Thank you for your feedback! It's a pleasure doing business with you :)

Posted 3 years ago

“Good prices, large range of products.”

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Posted 4 years ago

Thanks for your review! We appreciate your business :)

Posted 3 years ago

“very informative!”

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Posted 3 years ago

Thank you for your review! We appreciate your feedback, we'd like to provide you with 5 star service so please advise us on how we can provide that :)

Posted 3 years ago

“The range of available products is great, but unfortunately I've had several orders which have had a few items placed on back order. Then I have had to chase up those items a number of times, so communication and follow up is lacking.”

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Posted 3 years ago

Thank you very much for your feedback Helen. Our team improved in all areas of our communication and follow-up. we have regular team development to ensure we offer our clients the best service. We do apologize for this previous experience. We would love to hear from you again.

Posted 3 years ago

“Not available on apron waiting too long back order so i cancelled.”

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Posted 3 years ago

Thank you for your honest feedback, Teko. We appreciate it very much! We have alternative Apron options should you wish to swap :) Thank you for your patience in the meantime!

Posted 3 years ago

“The website is difficult to use and the prices are mostly more expensive than competitors. Also there's often items on the website that you can't order”

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Posted 3 years ago

thank you for your feedback, we will be in touch via email to resolve this

Posted 3 years ago

“i received the wrong product multiple times, had incorrect numbers put on back order, was charged again for items that were on back order, return delivery collection failed on multiple times,”

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Posted 3 years ago

Many thanks for your review! Our Team will be in touch with you shortly.

Posted 3 years ago

Footmedics is rated 4.7 based on 82 reviews