“The place is a dump now. The Comics section is a tatty, disorganised mess, while the staff are childish, shouty imbeciles, more interested in 'being on their breaks' than helping customers. A number of staff are also rude to customers. Let's hope the arrival of Animetal a few doors away breaks the complacent FP's hold on the market! Competition is good and Landau's shoddy empire needs a good kick up the rear!”
“Quick delivery only took 9 days to get what I ordered would highly recommend to friends to order from forbidden planet to would order in the near future”
“Ordered comics to ship to the USA via DPD. They got lost, found, lost, missing invoice. Way too much email and cluelessness to describe here. Totally incompetent. Never getting what I ordered but got a refund. I will never order from Forbidden Planet again. Don't be fooled.”
“I don't know if I've even ordered the right thing yet. I went throught the motions of ordering am item just to see how much it would cost with shipping since I'm in the US and they are UK based and I get taken to an "Order Completed" page. I didn't even review my order. I have no idea how much was charged and never hit submit. What the hell? I just wanted to know how much shipping was. Then there is a message saying there might be extra fees while traveling internationally that might be charged after delivery. Wtf? Not happy.”
“Always buy at least two copies of each comic book from this Company. Doubles the chances of at least one issue arriving in anything remotely near what could be described as NM condition. They don't even bother boarding them or ensuring the protective comic bag is sealed, so the comics just slide out and rub against the cardboard packaging whilst in transit. I am of course assuming that the persons packing the comics are not blind and can clearly see if a book is damaged. If they are blind, which would at least explain this ongoing issue with your comic books. Then I apologize profusely and commend your Company on valuing diversity in the workplace.”
“Don't buy from them, they will take payment, your items will never turn up. Their customer services is terrible, they don't have a clue where your order is or what you've ordered or if you've paid for it. They are clueless. Avoid them, even if it means paying a little it more elsewhere.”
“They had exactly what I was looking for and at amazing online prices compared to in the shops near £20 of difference over all my stuff. Delivery extremely fast”
“Products arrived in good time and well packaged to avoid damage. They have a wide selection on their website and offer a discounted rate than I would get from in store. They have cornered the market (I believe) on selling comic single issues. I cannot find anywhere else with that has such an up to date, varied stock that ships to the UK other than ones that only deal in digital comics.”