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Fort Troff Reviews

2.2 Rating 14 Reviews
29 %
of reviewers recommend Fort Troff
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2.2
Based on 14 reviews
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Alex
Unverified Reviewer
“Poor customer service I’m genuinely disappointed with my recent online purchase. I previously received a similar product as a gift that lasted over a year, it was high quality, durable, and extremely comfortable. Naturally, when it broke, I decided to buy a new one myself. Unfortunately, I ended up ordering the wrong item, and it doesn’t fit or serve its purpose for me at all. I reached out to customer service hoping for a simple solution, I offered to keep the incorrect item and asked if I could receive a small discount to reorder the correct one, avoiding the hassle of the return process. Instead, I was told no. The return policy is frustrating: I’d need to print out paperwork, visit the post office, and pay for shipping, all for an item that was just the wrong size.”
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Posted 1 week ago
Anonymous
Verified Reviewer
“Cheap made products, most uncomfortable, customer service makes you pay return shipping only to get a store credit that doesn't apply to Shipping. They act like listed dimensions help one to know exactly what the product will be like for many of them to come smaller than intended, little to no stretch, extreme discomfort, and no option for a refund if you truly arent happy. Have ordered 3x and disappointed almost every time - granted there are a few great products, they are far and few between.”
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Posted 2 years ago
Fort Troff is rated 2.2 based on 14 reviews
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