Forward Products Reviews

Name: Forward Products
Address: Forward Products (2013) Ltd, Unit 11, Bromsgrove, Worcestershire
Rating: 4.94

4.9 Rating 79 Reviews

100 %

of reviewers recommend Forward Products

Company Reviews

Info

Visit Website

Phone:

01527 878348

Email:

tom@forwardproducts.co.uk

Location:

Forward Products (2013) Ltd,
Unit 11,
Bromsgrove
Worcestershire
B60 3DR

Write Your review

Tell us how Forward Products made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service - My account manager is amazing she knows the business needs and is always very helpful”

Helpful Report

Posted 11 months ago

Thank you for reviewing Forward Products! We really appreciate your positive feedback. If there is anything we can do that would push us to a five star review, we would love to know, we are always striving to learn from our customers and do better! If there is anything else we can assist you with, please feel free to reach out. Thank you once again for your support! Thanks and Regards The Forward Products team x

Posted 10 months ago

“Very helpful in sorting an urgent supply problem for us. Very professional”

Helpful Report

Posted 11 months ago

Hi Lindsey Thank you for your fantastic 5-star review of Forward Products! Your feedback truly means a lot to us and we are thrilled to hear about your positive experience. We are also glad that we were able to assist you in sorting out an urgent supply problem. Our dedicated team always strives to provide helpful and professional assistance to our valued customers like yourself. Thanks and Regards The Forward Products team x

Posted 10 months ago

“hi I can only say wow from my experience. Whenever i have an order i can speak to Jade or the sales team and them get the order done straight away and delivered within days which is what we need from a school.”

Helpful Report

Posted 11 months ago

Hi Tracey Thank you very much for your kind words and continued support 😊. These reviews really do make a difference, thanks again for taking the time to write such a detailed review. Thanks and Regards The Forward Products team x

Posted 10 months ago

“Aleays reliable and helpful”

Helpful Report

Posted 11 months ago

Always happy to help Rachel :) Thanks for the five stars! Regards The Forward Products team x

Posted 10 months ago

“Long standing customer. Always great service.”

Helpful Report

Posted 11 months ago

Hi Sara, Thank you for giving Forward Products a 5-star review! Your feedback means so much! Thanks and Regards The Forward Products team x

Posted 10 months ago

“We always receive a top qualilty service and products from Forward. They are our go to supplier for any stationery.”

Helpful Report

Posted 11 months ago

Hi Adele We always strive to offer the best service we possibly can so it is really great to hear you have been happy with Forward Products. If you ever need support beyond stationery, such as furniture or cleaning supplies too, just let us know :) Thanks and Regards The Forward Products team x

Posted 10 months ago

“Always prompt, efficient service”

Helpful Report

Posted 11 months ago

Thanks for the five stars Sarah :) Thanks and Regards The Forward Products team x

Posted 10 months ago

“Always very helpful in supplying what i need and deliveries arrive on time.”

Helpful Report

Posted 11 months ago

Hi Mandy Thank you for taking the time to leave a review, we know how busy things can get. You know where we are if you need us :). Thanks and Regards The Forward Products team x

Posted 11 months ago

“We've been using Forward Products for around 16 years+. Their next day delivery (delivered and unloaded direct into office space by pleasant, prompt and accomodating delivery drivers) and superb customer service from a friendly and professional team, is always much appreciated.”

Helpful Report

Posted 11 months ago

Hi Liz Thank you so much for taking the time to rate Forward Products with 5 stars. It has been an honour to have you as a loyal customer for over 16 years! We are delighted to know that our customer service has been superb. Our team takes pride in being friendly and professional, and we always strive to provide the best possible experience for our valued customers, like yourself. Thank you once again for your positive feedback and continued support for Forward Products. Please don't hesitate to reach out to us if there is anything else we can assist you with. Thanks and Regards The Forward Products team x

Posted 10 months ago

“Polite efficient service. Fast delivery.”

Helpful Report

Posted 11 months ago

Thanks for the five starts Jan! Let us know if you need anything else :) Kind Regards The Forward Products team x

Posted 11 months ago

“very helpful”

Helpful Report

Posted 11 months ago

Hi Deborah Thanks for the five star review. If you ever need anything just let us know :) Thanks and Regards The Forward Products team x

Posted 10 months ago

“When phoning for the order customer services are very polite and ordered items are delivered next day.”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star review of Forward Products! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We value your business and look forward to serving you again in the future. Thanks and Regards The Forward Products team x

Posted 10 months ago

“Quick deliveries, Courteous helpful staff and Good Quality furniture and stationery”

Helpful Report

Posted 11 months ago

Hi Kate, Thanks for taking the time to leave a review, we know how busy things can be! If you ever need anything, you know where we are :) Thanks and Regards The Forward Products team x

Posted 10 months ago

“Excellent service and pleasant staff.”

Helpful Report

Posted 11 months ago

Thanks for the five stars Karen. If you ever need any help with stationery, exercise books, furniture or cleaning products just let us know :) Thanks and Regards The Forward Products team x

Posted 10 months ago

“Super friendly. Very easy to place an order. Great communication throughout. Speedy delivery. No compliants at all !”

Helpful Report

Posted 11 months ago

Hi Tori Such a positive review, we love it :) Thanks and Regards The Forward Products team x

Posted 11 months ago

“Customer service is always exemplary, from our local rep Laura to the delilvery guys the process is faultless. My only gripe is the pricing in the catalogue which doesnt remotely reflect the actual prices given on a verbal/requested quote. this means that general staff are put off by prices and therefore we use you less often.”

Helpful Report

Posted 11 months ago

Hi Louise Thanks for the positive review, we really appreciate the honesty. Pricing and the catalogue is a hot topic at the moment so this type of feedback really helps with our decisions. Thanks and Regards The Forward Products team x

Posted 11 months ago

“Extremely quick to deliver good quality products. Competitive prices which also helps.”

Helpful Report

Posted 11 months ago

Hi Charlotte Thank you so much for your kind 5-star review of Forward Products! It really makes a difference :). Thanks again The Forward Products team x

Posted 11 months ago

“Fantastic service, Very competitive on price, Jade is really helpful and I recommend Forward as much as I can,And i appriciate the help with ordering and making my work life a little easier !!!”

Helpful Report

Posted 11 months ago

Hi Gemma Thank you so much for the wonderful review, we really do value your feedback. If you ever need anything you know where we are :).

Posted 11 months ago

“Wonderful sales team who are always happy to help with my questions.”

Helpful Report

Posted 11 months ago

Thanks for the five stars Tom. We always strive to offer industry leading customer service Thanks and Regards The Forward Products team x

Posted 10 months ago

Forward Products is rated 4.9 based on 79 reviews