Forward Education Reviews

Name: Forward Education
Address: Forward Products (2013) Ltd TA Forward Education, Unit 11, Bromsgrove, Worcestershire
Rating: 4.95

5.0 Rating 110 Reviews

100 %

of reviewers recommend Forward Education

Company Reviews

Metrics

Info

5.0

Based on 110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01527 878348

Email:

tom@forwardproducts.co.uk

Location:

Forward Products (2013) Ltd TA Forward Education,
Unit 11,
Bromsgrove
Worcestershire
B60 3DR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At our school full of teenagers we were experiencing a few issues with toilet paper. The amount of use was becoming non manageable in the amount of times a day heavily trafficked use areas needed replenishment which was leading to excessive costs and due to the amount being flushed through our ageing drainage system blockages in two areas was a constant problem. We were looking for a slim design to the holders and single distribution of toilet paper hoping that the students would pull 3-4 pieces at a time and not wrapping the paper around their hands clearly wasting a lot of paper. The results have been outstanding. The capacity of use has dropped by far more than we could have expected our high trafficked toilets can now last greater than a week compared to two rolls a day. No drainage blockages so a great result all round. We have asked if the manufacturer are designing a two rolls holder dispenser which would alieviate the occasions paper has run out before we renew this would then get a 100% star rating rather than the 99% So pleased though overall have added system to all of our Primary schools and we currently have a refurbishment taking place at our high school where we will be installing 42 more come May 2027. Regards Estates Manager Avonreach and Bengeworth Mat’s”

Helpful Report

Posted 5 months ago

“First time using them very friendly helpful staff Abbie in particular very helpful quick & easy to order”

Helpful Report

Posted 5 months ago

Thank you for your fantastic review, Keith! We're delighted to hear that your first experience with us was such a positive one. Abbie and the team always strive to provide friendly and efficient service, so it's great to know that you found the ordering process quick and easy. We look forward to serving you again soon! Warm regards, Team Forward Products

Posted 4 months ago

“Harvington First School chose Forward Products as our cleaning and hygiene products provider six months ago and my only regret is that we didn't do it sooner! The chemicals and other products are first class - very effective as well as being eco-friendly. Ordering is straightforward, speedy and there has never been an instance when a requirement was 'out of stock'. All of this is supported by a positive and cheerful team for whom nothing is too much trouble.”

Helpful Report

Posted 6 months ago

Thank you so much for your review, Robin! We’re thrilled to hear that you and Harvington First School have had such a positive experience with our products and service. Your satisfaction means the world to us, and we’re glad to know our dedicated team have made a difference for you. Looking forward to supporting you for years to come! Warm regards, Team Forward Products

Posted 6 months ago

“Lynda has been very helpfull with all our cleaning supplier needs”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review, Paul! We're so pleased to hear that Lynda has been helpful with your cleaning supply needs. Your satisfaction is our priority, and it's great to know that our team is making a positive impact! Looking forward to assisting you again in the future! Warm regards, Team Forward Products

Posted 6 months ago

“Forward have an excellent range of products and a very high level of customer service and delivery. I can trust them to stock the best products at very competitive prices.”

Helpful Report

Posted 6 months ago

Thank you for your review Sharon! We’re delighted to hear that you find our range of products and customer service to be of a high standard, we’re always here to ensure you get the best at competitive prices. Looking forward to serving you again! Warm regards, The Forward Products team

Posted 6 months ago

“what a brilliant company nothing is never to much Lynda is brilliant always happy to help no matter what you ask and will always find the best product. the forward product team is always there to help and get things done GO FORWARD PRODUCTS”

Helpful Report

Posted 6 months ago

Thank you for your fantastic review, Andy! We're thrilled to hear that Lynda and our team have been able to assist you and help you find the best products. We truly appreciate your support and feedback! Warm regards, The Forward Products team

Posted 6 months ago

“Forward Products are brilliant team, nothing is to much trouble for them. Jade is fantastic very helpful at all times, they are one of the best companies out there. Even the delivery man are so helpful and take all your equipment you've ordered to the correct places within the school.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic review, Tina! We're so glad to hear that our team, especially Jade, has been able to assist you effectively. It's great to know that our delivery team is making your experience even better! We appreciate your kind words and look forward to continuing to support you and your school! Warm regards, The Forward Products team

Posted 6 months ago

“Brilliant service from all the Team. 5 STARS. Thank you.”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing review, Diane! We truly appreciate your kind words about our team and are thrilled you had a great experience with us. Your satisfaction is our priority! Looking forward to assisting you again in the future! Warm regards, The Forward Products team

Posted 6 months ago

“Very accommodating, quick delivery and great customer support”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review! We're delighted that you found our service accommodating and our delivery quick. Looking forward to serving you again soon! Best regards, The Forward Products team

Posted 6 months ago

“Always a first class service”

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Posted 7 months ago

Thank you for your wonderful review, Sarah! We’re thrilled to know that you always receive first-class service from us. We can’t wait to serve you again soon! Warm regards, The Forward Products team

Posted 6 months ago

“Excellent service.”

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Posted 7 months ago

Thank you for your fantastic review. We really appreciate your positive feedback about our service. It’s always our goal to provide you with the best experience possible. Looking forward to serving you again soon! Best regards, The Forward Products team

Posted 6 months ago

“Always brilliant and reminds me when I am running low on supplies”

Helpful Report

Posted 8 months ago

Thank you for your review, Rachel! We're so glad to hear that you find our reminders helpful. We appreciate your support and look forward to serving you again soon! Best regards, The Forward Products team x

Posted 8 months ago

“Good customer service”

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Posted 8 months ago

Thank you for your review, Alpa! We truly appreciate your kind words about our customer service. It’s our priority to ensure you have a positive experience with us. We look forward to serving you again soon! Best regards, The Forward Products team x

Posted 8 months ago

“Always very helpful and delivery always on time. Polite and Patient staff and very efficient. Thank you!”

Helpful Report

Posted 8 months ago

Thank you so much for your lovely review! We're delighted to hear that you find our staff helpful, polite, and patient. It's wonderful to know that our delivery service meets your expectations for timeliness and efficiency. We greatly appreciate your support and look forward to serving you again soon! Best regards, The Forward Products team x

Posted 8 months ago

“Forward Products are fabulous! Quick Response time, quality items at very competitive prices and the staff are an absolute pleasure to deal with, real human beings - no NPC's! Would highly recommend!”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic review, Kelly! We're thrilled to hear that you find our response time quick and our staff a pleasure to work with. It’s wonderful to know you appreciate our quality items and competitive prices. Your recommendation is very much appreciated. We look forward to serving you again soon! Best regards, The Forward Products team x

Posted 9 months ago

“as always very helpful”

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Posted 9 months ago

Thank you so much for your kind words, Rachel! We’re thrilled to hear that you find our team helpful. We look forward to assisting you again soon! Best regards, The Forward Products team x

Posted 9 months ago

“We have dealt with Forward Products for a long time, the service is excellent and they are always willing to work on price for schools. Thank you to Laura and the team who always work quickly to get goods to the school. Thank you.”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful review, Justine! We truly appreciate your continued support and are delighted to hear that you’ve had such a positive experience with our team, especially Laura. It's great to know that we can assist schools effectively and swiftly. We look forward to serving you and your school for many more years to come! Best regards, The Forward Products team x

Posted 9 months ago

“I have been using Forward Products for a number of years now and they are absolutely fantastic. The order process is so straight forward (no pun intended) and the website is really user friendly. If you cant find what you need, customer services are always more than happy to help and everyone I've dealt with have always been so very helpful and polite. The products themselves are good quality and the prices are very competitive with next day delivery. Even the delivery driver is pleasant and always puts everything away for us, no request is too much for him! I would highly recommend this company for educational supplies. You wont be disappointed :-)”

Helpful Report

Posted 9 months ago

Thank you so much for your glowing review, Courtnie! We’re absolutely delighted to hear that you’ve had such a positive experience with our order process and customer service. It’s fantastic to know that our team, including the delivery driver, made everything smooth and enjoyable for you. Your recommendation means the world to us, and we’re here to assist you anytime you need! Thanks once again for your kind words! Best regards, The Forward Products team x

Posted 9 months ago

“Excellent products at competitive prices; reliable next day delivery with items delivered to/offloaded exactly where you want them and not randomly dumped; topped off by absolutely super customer service that is second-to-none. Thank you”

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Posted 10 months ago

Thank you for your fantastic review! We’re thrilled to hear that you found our products excellent and our service top-notch. Ensuring your delivery experience is seamless and customised is what we aim for every time. Your kind words about our customer service are truly appreciated, and we’re here to help anytime you need us. Thanks again for your support! Best regards, The Forward Products team x

Posted 9 months ago

“Laura is lovely and always very helpful!”

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Posted 10 months ago

Forward Education is rated 5.0 based on 110 reviews