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Forward Education Reviews

5.0 Rating 111 Reviews
100 %
of reviewers recommend Forward Education
5.0
Based on 111 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
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Phone:

01527 878348

Email:

tom@forwardproducts.co.uk

Location:

Forward Products (2013) Ltd TA Forward Education,
Unit 11,
Bromsgrove
Worcestershire
B60 3DR

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Anonymous
Anonymous  // 01/01/2019
Since introducing the Easy Pull toilet paper, we've eliminated issues with blocked toilets that were common before. We've also noticed a great reduction in usage and waste. Following a successful trial in one area, we've now implemented the Easy Pull toilet paper and dispensers across the whole school.
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Posted 1 year ago
Thank you so much for your review, Terri-Ann! It's great to hear that the Easy Pull toilet paper has made such a significant difference in your school and to know that you’ve reduced waste and eliminated toilet blockages. We look forward to working with you on creating a more efficient and eco-friendly environment for your students. Warm regards, Team Forward Products
Posted 1 year ago
The website is very easy to use and navigate around and when you have a query the staff are on hand to assist you.
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Posted 6 days ago
Maintained contact throughout and dealt with issues in an efficient manner.
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Posted 1 week ago
Great service next day delivery and the cleaning chemicals are VFM do the job in hand.
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Posted 1 month ago
The order arrived in good time condition and were true to description
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Posted 1 month ago
I would like to take this opportunity to thank Laura, our Account Manager, for the outstanding support she has provided throughout the year. Laura worked incredibly hard to win our business, and from the very beginning she has been professional, proactive, and committed to understanding our requirements. Since becoming a customer, she has continued to work closely with me to ensure that every aspect of our orders and deliveries has run as smoothly as possible. Over the past year, Laura has played a huge role in making our experience a positive one. Her communication has been excellent, she is always quick to respond to queries, and she consistently goes above and beyond to resolve any issues and keep everything on track. It is clear that Laura genuinely cares about her customers and takes pride in delivering exceptional service. Her dedication, attention to detail, and willingness to help have made a real difference, and she has been a pleasure to work with throughout. Laura is a tremendous asset to your company, and I would like to express my sincere appreciation for all of her hard work and support. Thank you, Laura, for your commitment, professionalism, and for helping to make our partnership such a success.
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Posted 2 months ago
Thank you for your wonderful review. We’re so pleased to hear that Laura’s support and dedication have made a positive impact on your partnership. We’ll be sure to pass along your kind words. Warm regards, Team Forward Education
Posted 2 months ago
I would like to say a huge thank you to your delivery drivers, Craig and Neil. They are both incredibly friendly, professional, and always willing to help. Nothing ever seems too much trouble for them, and they consistently go above and beyond whenever they are delivering items. Their positive attitude and excellent customer service really make a difference. They are always smiling, cheerful, and happy to assist with anything that is needed, which is greatly appreciated. It is clear that they take pride in their work and genuinely care about providing the best possible service. Craig and Neil are a real credit to your company, and I wanted to recognise their hard work, dedication, and outstanding support. Please pass on my sincere thanks to them both for their continued excellent service.
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Posted 2 months ago
Thank you for your wonderful review. We’re glad Craig and Neil provided friendly, professional service and that their dedication stood out. We’ll be sure to pass along your kind words. Kind regards, Team Forward Education
Posted 2 months ago
Quick turn round of quotations etc. Knowledgeable staff
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Posted 2 months ago
ordered a classroom worth of tables and chairs for a temporary classroom we have on site . chairs were no problem but tables were out of stock at the supplier! Sam from customer services found a new supplier and arranged delivery in time for the classroom to be up and running before the half term ended . fantastic customer service and will most definitely be using Forward again
Forward Education 5 star review on 22nd April 2026
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Posted 4 months ago
Great service, Quick delivery and always good quality products. Laura is always on hand for friendly, helpful advice. Delivery team are always friendly and helpful.
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Posted 6 months ago
Our delivery driver Neil is always friendly, always smiling, very polite, always a pleasure to see him. Places our stock where its needed. Very professional.
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Posted 6 months ago
Really happy with the tray unit - it fits perfectly. Sophie was extremely helpful advising us as to what we needed, keeping us updated etc. Thankyou for your help and the order ran smoothly and efficiently.
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Posted 7 months ago
Exceptional service from Forward Products, nothing is too much trouble. We have excellent communications with Hayley and the team. Prices are excellent and usually beats the competitors. I totally recommend them for your school.
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Posted 7 months ago
Can't beat them for the communication and commitment to giving you their best quote. I would recommend Forward Products to any School Site Manager.
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Posted 7 months ago
Brilliant Products does exactly what it says it does cleaning staff very happy with all products and Lynda is amazing always explains everything very thoroughly. would highly recommend all products
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Posted 8 months ago
Thank you for your review! We’re thrilled to hear that the products meets your needs and that Lynda’s explanations have been so helpful. We’ll be sure to pass along your kind words. Warm regards, Team Forward Education
Posted 7 months ago
Always a quick response to our communications
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Posted 8 months ago
Forward Products are a great company always willing to help and they deliver what they promise! Prices are competitive and the staff are ACE, highly recommend them.
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Posted 8 months ago
The new Vectair air fresheners have been very popular with staff and students alike. The different fragrances are lovely and very easy to use refills that last a long time. Also being able to recycle them is an added benefit.
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Posted 8 months ago
Requested a supply of card for next day delivery; Laura Evans not only sorted a lower price but did ensure next day delivery.
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Posted 8 months ago
Thank you for your review! We’re happy to hear that Laura could sort the price and ensure next day delivery for you. Warm regards, Team Forward Education
Posted 8 months ago
I have had significant support from Lynda (Cleaning and Hygiene BDM) over recent months and it has been invaluable. I would like to thank Forward Products for their advice and guidance and also their professionalism when answering my questions. I would especially like to note the excellent service provided by Shane when he came to deliver and fit our new equipment. Tidy, clean, prompt and explaind to both myself and our Site manager how to refill and manage the products. Many thanks.
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Posted 8 months ago
Thank you for your review! We’re happy to hear that Lynda’s support and Shane’s excellent service in delivering and fitting your equipment made a positive impact. We’ll be sure to pass along your kind words and we look forward to assisting you again in the future! Warm regards, Team Forward Education
Posted 8 months ago
Staff always go above and beyond to support schools both in terms of value for money and customer service. Friendly, prompt and efficient. I would recommend them unreservedly.
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Posted 9 months ago
Thank you for your review! We’re thrilled to hear that our staff go above and beyond to support schools with great value and excellent customer service. We look forward to continuing to meet your needs. Warm regards, Team Forward Products
Posted 9 months ago
Forward Education is rated 5.0 based on 111 reviews