“On Saturday, 29 November items were stolen out of a vehicle at the wedding venue where my daughter got married. My wallet with ID and cards were stolen. Edgars replaced my card by using my drivers license and a copy of my ID I have on my phone. They sent OTPs to my phone. Foschini refuses to replace my card without my proper ID. I can only get an appointment on 19 December. I am extremely disappointed in Foschini”
“On Saturday, 29 November items were stolen out of a vehicle at the wedding venue where my daughter got married. My wallet with ID and cards were stolen. Edgars replaced my card by using my drivers license and a copy of my ID I have on my phone. They sent OTPs to my phone. Foschini refuses to replace my card without my proper ID. I can only get an appointment on 19 December. I am extremely disappointed in Foschini”
“Hallow I bought Samsung A05s on 17 Of October at circus triangle mthatha
Found had a problem i returned it back since then my foun is not with me
Am tired now”
“Hallow I bought Samsung A05s on 17 Of October at circus triangle mthatha
Found had a problem i returned it back since then my foun is not with me
Am tired now”
“I had best Customer service from Patricia at Ilanga mall. She was patient enough to assist me and gave hope that I will be assisted. She works under cosmetics department but she assisted me BUYING Luella t-shirt that was not her department. You the best Patricia!!!!!”
“What a delightful PAIR! Tracy in assisting me with my makeup purchase and going through the whole process without being in a hurry, she showed such genuine interest in me and the lovely lady at The Ordinary counter whose name I didn't catch, you both assisted me after 6pm on the 28.8.2025 at Foschini Canalwalk! Excellent customer service! Thank you for your guidance an real interest shown and not just a brush-off to just get done and move on to the next customer! Im definitely coming back! The Suncreen awaits LOL! Stay super Blessed!”
“I visited Foschini Northgate today around 11 AM to return and replace items. The process took over 45 minutes because Sbongile, the only person with access to assist, kept leaving midway to prioritize her lunch. She was loud, dismissive, and openly undermined colleagues in front of customers.
This behavior is unprofessional, disrespectful, and damaging to Foschini’s reputation. Customers should never have to witness internal conflicts or be left waiting while staff argue about lunch. I hope urgent action is taken to ensure proper training and uphold the brand’s service”
“I was very happy with the service I got at Foschini N1. Esam went out of her way to assist me and even worked through her tea break to sort me out. A real 💎 💎. Foschini N1 you have a star there ✨️”
“I had a great experience at Foschini Centurion.Nthabiseng provided a great service always smiling.She ordered stock online and was received the next day..I recommend that store.”
“I purchased from the store at Wonderpark mall. The service was too poor!!! Wasn't even asked if I needed a paper bag for the items I purchased.
Pathetic!”
“They never answered their phone it’s extremely bad i have been calling from 12 now its 14h00 no one is answering what a disfuntional store you even wonder if there are people working there”
“I was just shopping around for the best make-up and without too much knowledge about skin I was really happy to have found it at foschini after 2 tries lol but the way they were so professional and so sympathetic I had the best experience and I'm happy with the product I can't wait to visit again for more..thank you so much Foschini Gateway Lancome.”
“"I've been really disappointed with the quality of clothes from Foschini, as well as many other retail stores. The prices don't seem to reflect the factory flaws and the poor quality of materials used. It’s frustrating to see such low standards in clothing that is priced higher than it should be, given the quality.”
“I’m from Cape Town and just popped into Foschini Caledon while passing through, but wow—what an amazing experience! The ladies were absolutely fantastic—so patient and helpful. I found so many great deals and saved a lot, making my visit such a pleasure. Their exceptional service truly stood out. Highly recommend this store for anyone looking for incredible service and amazing savings!”
“Outstanding client service from one of your employee : Mr INNOCENT MCEDISI TSHAKA . He went out of his way to assist me on my shopping in canal walk at Foschini. People like him will make our shopping in your stores pleasant one. I recommend him for promotion.
From Zandile”
“I bought coats online and they were big. I tried to return, though I didn't want a return but an exchange. However, online they only do returns no exchange. I took my chance and went to thavhani mall at thohoyandou. Guess what the staff were soo amazing and willing to help as possible as they can. I've managed to exchange my coats with no any hussle. Big up to foschin at thavhani mall. Much appreciated for the great service received.”
“I was assisted by Kathleen in Midlands liberty mall on 26/01/2024, super friendly and efficient, couldn’t find my size she helped me to get the dress I wanted in another branch,keep it up dear ♥️”
