Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,686 Reviews

93 %

of reviewers recommend Fotosense

4.7

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Fotosense 2 star review on 28th March 2025

Mye

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, excellent service, excellent prices”

Helpful Report

Posted 11 years ago

“I ordered a specific item for an exact purpose. That is exactly what I got,promptly and carefully. No nonsense,and no further ado. Actions speak louder than words.”

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Posted 11 years ago

“I ordered a UV filter over the phone. The person serving me was very helpful and he dealt with the purchase personally and promptly and I was delighted to receive the filter the very next day. Great service, Fotosense.”

Helpful Report

Posted 11 years ago

“The parcel took the form of a jiffy bag around a box. The opening of the jiffy bag was only sealed at one end and anything loose with the box will have fallen out. I thought I ordered the camera, a spare battery and a memory card by means of Create your own bundle, but looking at the e-mail it appears I didn't. The cart contains two batteries, one with a zero price and one at £30.59. As a new customer it wasn't clear to me that the free battery was the one inside the box. I can get the battery cheaper in France taking delivery costs into account. Disappointed to find the manual is a PDF. I never read the manual for my JZ300 and I don't suppose I'll ever read this. I certainly won't print it out.”

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Posted 11 years ago

“The service was quick, the website easy to use. I couldn't be happier”

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Posted 11 years ago

“Competitive pricing and fast delivery. Excellent service from photosense. Many thanks, will deal again.”

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Posted 11 years ago

“The web site is very good found exactly what I needed quickly and at a very reasonable price. There was a slight delay in supplying the item a stock was low bt received it within 48 hours of the estimated stock replenishment. Excellent service will definitely use fotoSENSE again.”

Helpful Report

Posted 11 years ago

“I ordered a Panasonic HD camcorder as the price at Fotosense was £80 cheaper than the high street. I ordered the item on Sunday 20/7 and paid extra for 1st class postage. It did not arrive until 27/7 despite emails from them saying my order had been processed. The phone number for the company just rang out until I eventually after 3 attempts I got to speak to someone. Overall happy with the product and savings I made, delivery times could be speeded up.”

Helpful Report

Posted 11 years ago

“Ordered four items. Three posted next day. The other posted five days later. Whereas the quality is mainly good, the prices are rather high, especially for the thumb grip for the Fuji X100S. I was rather shocked to find the thumb grip is not made of metal, considering the price, and the length of the thumb grip could do with being a bit longer; in fact the section where the thumb rests is a little sharp at the end and therefore not as comfortable as a mental grip I had for the Fuji X100. Had I taken more time to search on the Internet I think it may well be possible to do to obtain better prices elsewhere for the same quality items.”

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Posted 11 years ago

“Very happy with the service. Telescope ordered for my nephew arrived within days of ordering.”

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Posted 11 years ago

“Excellent service - not least the option to use DPD as the delivery company who do next day with a specific time slot. Mine arrived within one minute of the start of the hour at 9.00 am!”

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Posted 11 years ago

“5/5 Compliments to Fotosense. You have exceeded my expectations in every way. The least expensive, best service and fastest delivery. I'll definitely recommend you and won't buy anything before I check if you sell it.”

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Posted 11 years ago

“Excellent service will use you again”

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Posted 11 years ago

“Ordered Cokin filters on Sunday, delivered Wednesday morning - can't argue with that. Filters were a good price and p&p was included in the price. I'd be happy to use them again.”

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Posted 11 years ago

“I part exchanged and old camera for a new one using the on-line part-ex scheme.The service worked very well and the new camera arrived in good time.”

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Posted 11 years ago

“Great value excellent service, looks like a classy product. I suppose time will tell how durable. Thank you.”

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Posted 11 years ago

“Easy to use and simple Web site with reasonable prices very good store for the beginner photographer di”

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Posted 11 years ago

“My only criticism of the service is that when I received an email stating my order had been dispatched it could of been made clearer that only part had been dispatched. The other item was out of stock, again this could of been mentioned when i received the confirmation of my order.”

Helpful Report

Posted 11 years ago

“very fast efficient service didn't expect product to arrive so quickly all round good, full marks will definately use again.”

Helpful Report

Posted 11 years ago

“Helpful staff. Speedy delivery. Good price.”

Helpful Report

Posted 11 years ago

Fotosense is rated 4.7 based on 3,686 reviews