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FourFit Reviews

3.6 Rating 171 Reviews

67 %

of reviewers recommend FourFit

Company Reviews

3.6

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@four.fit

Location:

Unit 3 White Holdings, Station Road, Sheffield
Sheffield
S20 3GS

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was excellent but sadly too complex for the 73 year old recipient to operate. I explained the problem to FourFit who have promptly agreed to take back the product and, in very short order, have completed my refund. My service experience has been top notch. Well done FourFit and thank you.”

Posted 3 years ago

“super quick delivery and good communication. had a problem and it got sorted fast”

Posted 3 years ago

“Bought 2 for my grandsons but unfortunately someone else bought them watches so had to return. Customer service were brilliant and correspondence was fast and no problems. Thank you Fourfit”

Posted 3 years ago

Thanks so much for your review.

Posted 3 years ago

“Excellent customer service. Responsive and courteous.”

Posted 3 years ago

Thanks so much for your review.

Posted 3 years ago

“Excellent service, delivery speedy responses to any queries you might have very satisfied customer would recommend using fourbit Fit bit is a present for my grandson 10 years old for Christmas so can’t say quality at this time but I’m sure any problems will be if any will be rectified promptly.”

Posted 3 years ago

Thanks so much for your review.

Posted 3 years ago

“I bought a watch for my granddaughter but her parents were unable to get it to work. I emailed FourFit and Customer Service replied immediately with helpful information. A couple more exchanges of emails (all replied with the same speed) and FourFit resolved the problem to my complete satisfaction. I soon received a video of my granddaughter happily racing around and checking her steps on her new watch. I do not hesitate to thoroughly recommend FourFit. Their after sales service is second to none.”

Posted 3 years ago

Thanks so much for your review.

Posted 3 years ago

“Excellent customer service Fantastic product great quality watch. Fast and efficient service. So good I bought 2 this time Thanks”

Posted 3 years ago

“Customer service was very good. Had a problem with the watch but the customer service sorted us out with a full refund. Responded quickly by email.”

Posted 3 years ago

“I bought my 10 year old daughter a FourFit Mini2 for Christmas - she loved it, especially how it looked as it came with the funky dark pink strap. It was a bit fiddly connecting up the App, as it took me a while to figure out that the lead for linking the bluetooth connection is via the watch, rather than from my phone. But my daughter loved being able to track her activity, especially mapping her heartrate to exercise intensity and also the sleep tracker. The charger can be a bit difficult to access due to the tightness of the strap housing but overall I think this is a great little device, at a hugely competitive price. Recommended. I see some negative comments below on customer service. I had the opposite experience, hugely positive and super-efficient. After 8 months of intensive (daily) use my daughter's device developed a fault. The FourFit Mini comes with a 12 month warranty, so I emailed customer service. The team were fantastic - responsive, engaged and efficient. I sent through a description of the problem, with photos, and they resolved it immediately. Hugely impressive and first-class service. My daughter is now wearing a replacement device and I will certainly plan to buy another one for the next daughter coming through.”

Posted 3 years ago

“I bought my 10 year old daughter a FourFit Mini2 for Christmas - she loved it, especially how it looked as it came with the funky dark pink strap. It was a bit fiddly connecting up the App, as it took me a while to figure out that the lead for linking the bluetooth connection is via the watch, rather than from my phone. But my daughter loved being able to track her activity, especially mapping her heartrate to exercise intensity and also the sleep tracker. The charger can be a bit difficult to access due to the tightness of the strap housing but overall I think this is a great little device, at a hugely competitive price. Recommended. I see some negative comments below on customer service. I had the opposite experience, hugely positive and super-efficient. After 8 months of intensive (daily) use my daughter's device developed a fault. The FourFit Mini comes with a 12 month warranty, so I emailed customer service. The team were fantastic - responsive, engaged and efficient. I sent through a description of the problem, with photos, and they resolved it immediately. Hugely impressive and first-class service. My daughter is now wearing a replacement device and I will certainly plan to buy another one for the next daughter coming through.”

Posted 3 years ago

“Excellent customer service, speedy delivery although the item wasn’t suitable I can confirm that I received a full refund 4 days after returning it. This is a genuine review.”

Posted 3 years ago

“Unthinkable.Highly recommended.”

Posted 4 years ago

“Awesome product, very reasonable price and veryyyy fast deliver. I would highly recommend”

Posted 4 years ago

“Believe in this company don't let the other bad reviews scared you off.”

Posted 4 years ago

“Brilliant for £30. kids love them”

Posted 4 years ago

“Love my Fourfit- works as good as my partner's fitbit and half the price”

Posted 4 years ago

“Reasonably priced, working well so far. Delivered within 3 days”

Posted 4 years ago

“Replaced our horrendous kids fitbit with a fourfit mini and it's definitely better.”

Posted 4 years ago

“Ordered a mini 2 and my son loves it.”

Posted 4 years ago

“My son loved his band for Christmas, very easy to set up to say I’m not tech savvy. Cannot comment on support as did not require any. Just ordered another for my nephews birthday and already been shipped.”

Posted 4 years ago

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FourFit is rated 3.6 based on 171 reviews