Fovitec Reviews

Name: Fovitec
Address: Fovitec Unit 4, Cleton Street Business Park Cleton Street, Tipton
Rating: 4.53

4.5 Rating 64 Reviews

86 %

of reviewers recommend Fovitec

4.5

Based on 64 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0121 522 4800

Email:

maxine@interfitphoto.co.uk

Location:

Fovitec Unit 4, Cleton Street Business Park Cleton Street
Tipton
DY4 7TR

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Fovitec 5 star review on 21st December 2020

Iordan Alin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabric very thin colour very poorly over fabric”

Helpful Report

Posted 3 years ago

“I was happy with the product as it met my expectations and was as described on the website, however, there were problems with the 'delivery' by ParcelForce. I say 'delivery', but in fact the product was never delivered. Although ParcelForce came to the door on two consecutive days, they made no attempt to ring the doorbell on either occasion. As the package was far too big to put through the letter box, they just left a card. On the third day, I had to cross town (1.5-hour round trip) to collect it from the ParcelForce depot. I have since received an apology from ParcelForce, but I would recommend that Fovitec choose a more reliable service for delivery of items that will not fit through a standard letter box.”

Helpful Report

Posted 3 years ago

“Fovitec customer services deserve 5 stars but Parcelforce let them down big time.”

Helpful Report

Posted 3 years ago

“I gave it 3 stars because the company said I could track my order but couldn't. There wasn't any update on when I would receive the parcel to make me plan when to wait at home. No text or email update. The item was smaller than expected. Overall My experience is Fair as regards to price and delivery.”

Helpful Report

Posted 3 years ago

Hi Rakiya, Thanks for your review, I'm sorry you didn't have a good experience, I can see from the back end of our system that your order emails were sent out, As for the text messages this is up to the carriers to send out so can only apologies that they did not. As for the product being smaller than expected, we do list the max size of the product on our webpage and state they are tabletop lamps. If you need any help please get in touch and we will be more than happy to assist you. Kind Regards Julian Fovitec

Posted 3 years ago

“The product was good but much smaller than I thought it would be so my DSLR camera doesn't stay still when it's on the clamp I bought, however the product makes it easy to pan with the camera.”

Helpful Report

Posted 3 years ago

“The lights I bought were great. The delivery was next day. The customer service by email is poor. I need a VAT invoice for my purchase so I sent an email as I do for many other companies. Unfortunately over 1 week later I’ve had no response or reply. I haven’t had time to call by phone yet but that will have to be my next move”

Helpful Report

Posted 4 years ago

Hi Alan Field, I am are sorry to hear that you had some trouble getting a VAT invoice, I have had our team look into it but there is no record of you sending an email. If you can send your request to help@fovitec.co.uk and also forward on the previous email you sent or the page you submitted your request if on our site we will be able to investigate the matter further to make sure thing doesn't happen in the future and also get a VAT invoice over to you as soon as possible. You can also contact the team on 0121 522 4800 and get an immediate response. Kind Regards Julian Roberts Fovitec

Posted 4 years ago

“Switch not working after 3 times use!! You should sort that out soon. Now i have to learn how to fix the switch. Other than that i like them. Regards Armin (FUNatTECH YouTube/Instagram)”

Helpful Report

Posted 4 years ago

Fovitec is rated 4.5 based on 64 reviews