“The frame that arrived did not match the picture online. It should have been the black and gold Mombassa frame but the version that arrived is all gold. Three stars because the process was otherwise faultless and we ended up liking the gold so didn't choose to complain about it.”
Hi Laura, I'm disappointed to hear we used the wrong frame 🙁 I’m very sorry about that! We’d be more than happy to re-make you a brand new frame using the Mombassa profile. We want you to be 100% happy. I've sent you an email with next steps. Thanks for the feedback 🙌🏼
