freeNET Electrical Reviews

Name: freeNET Electrical
Address: 14 - 18 Leicester StreetMelton Mowbray, Melton Mowbray
Rating: 4.84

4.8 Rating 1,643 Reviews

97 %

of reviewers recommend freeNET Electrical

Company Reviews

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Metrics

4.8

Based on 1,643 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01664502608

Email:

sales@freenetelectrical.co.uk

Location:

14 - 18 Leicester StreetMelton Mowbray
Melton Mowbray
LE13 0PP

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freeNET Electrical 5 star review on 18th May 2021

Mel Aiano

freeNET Electrical 5 star review on 12th February 2021

Maria O

freeNET Electrical 5 star review on 30th December 2020

Martyn Cairns

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't comment have not received this item yet.”

Helpful Report

Posted 3 years ago

“Would never recommend this company returned a faulty Carpet washer they still deducted their collection and a restocking fee. Shameful, the bank are taking it up with mastercard to charge back. Buying is fine but returning is a whole other headache”

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Posted 3 years ago

“Still not arrived yet so cannot write a review yet!!!!”

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Posted 3 years ago

“Item not received no answer from emails Would not recommend”

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Posted 3 years ago

“bought steamer from this company and had to have it replaced the new one leaked still so emailed company and have had nothing back for last couple weeks”

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Posted 3 years ago

“I didn’t purchase from this company myself it was fraud and taken me days to get the money back!”

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Posted 3 years ago

“Goods have not arrived so the request for review is premature”

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Posted 3 years ago

“Faulty item sent, shocking. (It costs £600 pounds - I’d assumed I’d get a brand new one)”

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Posted 4 years ago

“It is not as good as the 2005 model, can they make it more like the 2005 model”

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Posted 4 years ago

“I ordered a Stellar S111 pan, the website said delivery in 3 days from supplier. After taking my payment I later got an email saying they could not confirm when the item will be delivered. I asked for a latest delivery date, they then refunded my payment, no apology. My impression is that this company is a 'drop shipper' and has a poor handle on stock availability, lacks customer service, potentially wasting a customer's time. IMO, try another supplier.”

Helpful Report

Posted 4 years ago

“Did not so checked paypal and saw the money was taken and then credit back to me.Phoned them and was advised that manufacturer could not supply so that's why they refunded me and no time did they tell me until I contacted them”

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Posted 4 years ago

“I’m really sorry but I can’t recommend this company. The price was good but it took a while for delivery and when the items did arrive they were dumped in branded boxes in full view at my back door. As a consequence they were stolen and freeNET Electrical washed their hands of the situation. I will have to re-order but it won’t be with them, sorry.”

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Posted 4 years ago

“items no arrived”

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Posted 5 years ago

Good afternoon we did advise you on the 1st April that the items would be ordered in especially for you and would not arrive with us until the 8th, they have now arrived and have been dispatched today and should be with you tomorrow.

Posted 5 years ago

“Not very good paid £34.99 for soup maker but did not use it but they would not pay return post it was too big for two of us but if I said it was Broke they would pay postage it would cost me £13 to send back what a joke I would not deal with them again first time and last time”

Helpful Report

Posted 5 years ago

Good afternoon we are happy to process a full refund upon return of the item as per our terms and conditions.

Posted 5 years ago

“They failed to deliver the order on the day specified. i waited in all day and they never turned up.”

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Posted 5 years ago

“freenet could not and did not supply the goods ordered, so we went else where”

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Posted 5 years ago

“Would not recommend I am still waiting for delivery. Delivery should have been 31st December waited in all day and now 7.30 on 2nd and still no show. DPD keeps saying I have requested later date, completely untrue”

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Posted 5 years ago

“Beware this company is part of Stuart Westmoreland I purchased an iron as they did not have stock I cancelled the order, but I’m still trying to get a refund as they don’t appear to have funds in their PayPal account to issue a refund! There are plenty of cheaper electrical retailers offering a much better and fairer service!”

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Posted 5 years ago

“You have to pay for return,dissatisfied”

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Posted 5 years ago

“The ordering was fine. I sent an email asking when I’d expect delivery and got a response the next day. However once I collected the goods I discovered it was broken. I immediately sent an email with photos and I am still waiting for a response and details on how to return the broken item.”

Helpful Report

Posted 5 years ago

freeNET Electrical is rated 4.8 based on 1,643 reviews