French Market Lanterns have a Customer Happiness Grade of C. Customers love their prices and customer service but are unhappy with their returns process.
“
Very happy with the product, shipping was timley and price inline with comprable products
”
- Scott MacAlister
“
Lanterns came very fast. Look even better in person. Great packaging. Great price. Very happy. This is my second purchase from this company, and will use them again if needed.
”
- Russell Brown
“
Quality product for a great price!
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- Anonymous
“
Jeff was awesome!!! Our lanterns came with the glass shattered (not his fault-I think the delivery guy slammed them down on the porch). Anyway, Jeff sent replacements before I ever got the broken ones to the UPS store. The new ones look great! He even threw in two new light blubs. Michael in Charlotte
”
- Michael
“
Delivery was made within a week whereas most retailers were saying 4-5 weeks.
”
- Tim
“
Easy ordering process, quick shipment and delivery, and my items arrived in perfect condition. I’ll be ordering from this company again.
”
- Timothy
“
Took 8 weeks to receive and one came with broken glass panel that we replaced at Lowe’s with a custom cut piece of glass. Didn’t want to deal with hassle of returns and replacement when these took so long to receive in first place.
”
- Holly Nagel-Riley
“
Great products and service. Will love my lanterns for years to come.
”
- John Keith
“
I purchased the "gas look" bulbs and I love them! Quick service too!
”
- Anne
“
Best of all, the customer service specialist with whom we worked, Becky, was just wonderful.
”
- Jessica Langerman
