Fresh Skin Beauty Reviews

Name: Fresh Skin Beauty
Rating: 2.82

2.8 Rating 17 Reviews

47 %

of reviewers recommend Fresh Skin Beauty

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2.8

Based on 17 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID THIS COMPANY! Extremely rude and unprofessional service. Emailed regarding a refund as we were not satisfied with the oil scents. After getting no response we chased them up on instagram where the response was sarcastic and ignorant. The replies were extremely condescending with a mocking tone. They advertise that you can get a refund if you are not 100% satisfied with their products. The only way to know this is to smell them. They do not allow any refund if you open the bottle, which leaves the customer no possibly way to act on any dissatisfaction.”

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Posted 2 years ago

“They have very poor customer service. I'm usually somebody who just accepts, even when quality is poor however the scent I purchased was so different to the sample I had previously purchased (and I really wanted this particular scent) that I couldn't use it. I did a smell test with my customers and all 15 customers said there was something wrong with it, it was so bad it it made some want to be sick however the small sample bottle was really lovely. I was asked to return them for tests and they said "after doing a test in the lab" it was within their parameters. They offered a refund but I wanted a bottle of the nice smelling scent as a replacement, you'd think this would be their preferred option too but they have cut all contact with me despite my ongoing efforts to get in touch. I'm a bit stuck now as I have based my candle range on their scents but really don't wish to support a company with such bad customer service :-(”

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Posted 5 years ago

“I use fresh skin all the time, they are very good quality and very reasonably prices with free delivery that can't be bad x”

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Posted 6 years ago

“I was looking for the bets quality essential oils I could find and ordered from many companies but Freshskin was by far the best! They were also super helpful when I needed an urgent delivery. Highly recommend!”

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Posted 6 years ago

Fresh Skin Beauty is rated 2.8 based on 17 reviews