Fridgesmart Reviews

Name: Fridgesmart
Address: 9 petersham mews, grove roadlenton, Nottingham
Rating: 4.34

4.3 Rating 65 Reviews

85 %

of reviewers recommend Fridgesmart

Company Reviews

Questions

Metrics

4.3

Based on 65 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone

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Phone:

0115 9413640

Location:

9 petersham mews, grove roadlenton
Nottingham
ng71hf

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products received on time as expected at the price quoted. Good service throughout. Would recommend.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Andrew We are pleased that you are happy with your purchase and the customer service from Fridgesmart . If we can do anything to help in the future please let us know .

Posted 1 year ago

“We have been using these folks for a while now, very glad we found them. Particularly pleased by the fact you can discuss pros and cons with a knowledgable human, a bit like we all used to do when we actually went into shops!”

Helpful Report

Posted 1 year ago

Hi Jonathan , thank you for making time to place your review, much appreciated . We’re thrilled to hear you enjoyed your experience of buying from Fridgesmart and yes we agree the human touch is always nice .

Posted 1 year ago

“We were unsure if the fridge would fit the space. Charles was super helpful with the measurements and managed to find our previous order from 4 years ago! Communication from the delivery driver was great When the fridge arrived it was exactly what we were after.”

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Posted 1 year ago

Thank you so much for taking the time to leave us your feedback. We pride ourselves on good customers service and are delighted that you had such a positive experience from ordering to point of delivery. We hope we can help you again in the future with any of your commercial refrigeration needs.

Posted 1 year ago

“Have bought 15 freezers and fridges from FridgeSmart over the past 6 years. Always very helpful and friendly and knowledgeable. Our latest order was for 3 undercounter fridges. Ordered Monday night, delivered on that Thursday morning. That's pretty amazing, considering the goods are coming from England to the outer edges of Argyll to reach us..!”

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Posted 1 year ago

Hi Don another satisfied customer this is always good to hear. Thanks so much for sharing your experience with us we do appreciate it.

Posted 1 year ago

“The service was prompt, clear and efficient. When an error in the advertised price for warranty was pointed out, a discount was offered to compensate. The delivery process is determined by the contracted haulier and the website would benefit from a few more details on this.”

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Posted 1 year ago

Thank you for your positive feedback, your comments will be shared with our team. Also we will be reviewing your suggestion for our web content . Kind Regards

Posted 1 year ago

“Always Happy with their service”

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Posted 1 year ago

“Just like to thank charles and all the others at Fridgesmart for great service over the years and will be back for more equipment in the future.”

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Posted 1 year ago

“Still not received item”

Helpful Report

Posted 1 year ago

Hi Natalie sorry to hear you did not receive your item. The delivery company were having issues that led to serious delays unfortunately this impacted your item. We have contacted them and asked them to prioritise your order and hopefully they have called you to tell you this. Please do not hesitate to contact us if you have any further problems on 01159413640 , we are a family business and take pride in giving the best customer service possible. We sincerely hope we can be of service to you in the future .

Posted 1 year ago

“You could update your website”

Helpful Report

Posted 1 year ago

Thank you for your feedback and we have increased our efforts in regard to this . We are currently in the process of updating our website after technical errors . However we do appreciate this can be very frustrating for our customers and apologise for any inconvenience caused . If there is anything we can do to help now or in the future, we will do our upmost best to assist. Please feel free to call our MD directly Carolann Jeffries on 01159413640 or email us hello@fridgesmart.co.uk

Posted 1 year ago

“Excellent service and good pricing. Carol-Ann was very helpful.”

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Posted 1 year ago

“Best service and support ever experienced in online purchases. The staff made sure I get the delivery on time even on a very short notice. Couldn’t ask for a better support!!”

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Posted 1 year ago

“Really helpful customer service - great value products and reliable delivery”

Helpful Report

Posted 1 year ago

“Very easy ordering process. Good communication and delivery.”

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Posted 2 years ago

“Great service, delivered on time in perfect condition, very pleased. Highly recommended”

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Posted 2 years ago

“Really good service and supported me with different options when the fridge I wanted was not in stock”

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Posted 2 years ago

“Always trusted service”

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Posted 2 years ago

“Thankyou Fridgesmart! I am a very happy customer they tick all the boxes - customer service was excellent they were very courteous and there were no problems with delivery and felt very reassured with their returns and refund policy. Very trustworthy company and reasonably priced too for the service they offer. Highly recommended.”

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Posted 2 years ago

“It was my first time using Fridgesmart after a referral for another business who had used them over the years. Carol-Ann had dealt with my enquiries which quickly led to a purchase - I found her to be knowledgeable, and was able to inform me of brands other than that of my initial enquiry. Hence I did make a purchase, delivery was on schedule; but I was most impressed with the customer service as we were informed at every interval throughout the process of order to delivery. I would both recommend and use Fridgesmart again!”

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Posted 2 years ago

“Excellent customer service and very helpful when payment wouldn’t process Delivery guys friendly and helpful and after sales service with changing my invoice all sorted without fuss Would recommend Cafe Express Skipton”

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Posted 2 years ago

“Good service. Charles was very good with what was required from our online purchase. sale / uplift / delivery all worked out at a good price. Charles also phoned with a courtesy call couple days after delivery. Also we would like to add the haulage company Hadfields who phoned to verify details were also good. The delivery guys done a amazing job in changing over heavy goods on a extremely hot day. Many thanks to you all”

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Posted 2 years ago

Fridgesmart is rated 4.3 based on 65 reviews