Fridgesmart Reviews

4.3 Rating 65 Reviews
85 %
of reviewers recommend Fridgesmart
4.3
Based on 65 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone
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Phone:

0115 9413640

Location:

9 petersham mews, grove roadlenton
Nottingham
ng71hf

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Anonymous
Anonymous  // 01/01/2019
Products received on time as expected at the price quoted. Good service throughout. Would recommend.
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Posted 6 months ago
Thank you for your feedback Andrew We are pleased that you are happy with your purchase and the customer service from Fridgesmart . If we can do anything to help in the future please let us know .
Posted 6 months ago
We have been using these folks for a while now, very glad we found them. Particularly pleased by the fact you can discuss pros and cons with a knowledgable human, a bit like we all used to do when we actually went into shops!
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Posted 6 months ago
Hi Jonathan , thank you for making time to place your review, much appreciated . We’re thrilled to hear you enjoyed your experience of buying from Fridgesmart and yes we agree the human touch is always nice .
Posted 6 months ago
We were unsure if the fridge would fit the space. Charles was super helpful with the measurements and managed to find our previous order from 4 years ago! Communication from the delivery driver was great When the fridge arrived it was exactly what we were after.
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Posted 10 months ago
Thank you so much for taking the time to leave us your feedback. We pride ourselves on good customers service and are delighted that you had such a positive experience from ordering to point of delivery. We hope we can help you again in the future with any of your commercial refrigeration needs.
Posted 10 months ago
Have bought 15 freezers and fridges from FridgeSmart over the past 6 years. Always very helpful and friendly and knowledgeable. Our latest order was for 3 undercounter fridges. Ordered Monday night, delivered on that Thursday morning. That's pretty amazing, considering the goods are coming from England to the outer edges of Argyll to reach us..!
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Posted 11 months ago
Hi Don another satisfied customer this is always good to hear. Thanks so much for sharing your experience with us we do appreciate it.
Posted 10 months ago
The service was prompt, clear and efficient. When an error in the advertised price for warranty was pointed out, a discount was offered to compensate. The delivery process is determined by the contracted haulier and the website would benefit from a few more details on this.
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Posted 1 year ago
Thank you for your positive feedback, your comments will be shared with our team. Also we will be reviewing your suggestion for our web content . Kind Regards
Posted 1 year ago
Always Happy with their service
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Posted 1 year ago
Just like to thank charles and all the others at Fridgesmart for great service over the years and will be back for more equipment in the future.
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Posted 1 year ago
Excellent service and good pricing. Carol-Ann was very helpful.
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Posted 1 year ago
Best service and support ever experienced in online purchases. The staff made sure I get the delivery on time even on a very short notice. Couldn’t ask for a better support!!
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Posted 1 year ago
Really helpful customer service - great value products and reliable delivery
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Posted 1 year ago
Great service, delivered on time in perfect condition, very pleased. Highly recommended
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Posted 1 year ago
Really good service and supported me with different options when the fridge I wanted was not in stock
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Posted 1 year ago
Always trusted service
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Posted 1 year ago
Thankyou Fridgesmart! I am a very happy customer they tick all the boxes - customer service was excellent they were very courteous and there were no problems with delivery and felt very reassured with their returns and refund policy. Very trustworthy company and reasonably priced too for the service they offer. Highly recommended.
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Posted 1 year ago
It was my first time using Fridgesmart after a referral for another business who had used them over the years. Carol-Ann had dealt with my enquiries which quickly led to a purchase - I found her to be knowledgeable, and was able to inform me of brands other than that of my initial enquiry. Hence I did make a purchase, delivery was on schedule; but I was most impressed with the customer service as we were informed at every interval throughout the process of order to delivery. I would both recommend and use Fridgesmart again!
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Posted 1 year ago
Excellent customer service and very helpful when payment wouldn’t process Delivery guys friendly and helpful and after sales service with changing my invoice all sorted without fuss Would recommend Cafe Express Skipton
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Posted 1 year ago
Definitely this place is a good in customer service and fridges quality 100 recommended
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Posted 1 year ago
very happy with fridges using them for a long time no problems whatsoever
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Posted 1 year ago
Thank you Zak .. really appreciate your custom
Posted 1 year ago
I have dealt with Fridgesmart on several occasions now having bought three walk-in freezers from them for the storage of highly valuable composite materials. I have found Charles and his team to be extremely professional and fairly priced. Having had two technical issues over three years Fridgesmart were extremely quick on both occasions to resolve them swiftly and efficiently. I would thoroughly recommend Charles and his team at Fridgesmart when purchasing a new cold storage unit. Nick Matthew
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Posted 1 year ago
Thank you Nick I will let the team know
Posted 1 year ago
Had my triple bar fridge delivered this morning and I have to say from the phone call to the moment it was delivered the service was brilliant. The 2 men that delivered could not of been more helpful. Thankyou very much for making buying a fridge online to delivering a fridge a very easy, friendly experience.
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Posted 4 years ago
Thank you very much
Posted 1 year ago
Fridgesmart is rated 4.3 based on 65 reviews