Friends Capital Reviews

Name: Friends Capital
Address: Beehive WorksMilton Street, Beehive WorksMilton Street, Sheffield
Rating: 4.86

4.9 Rating 168 Reviews

97 %

of reviewers recommend Friends Capital

Company Reviews

Questions

Metrics

4.9

Based on 168 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01143031031

Email:

robert.wilson-rust@friendscapital.co.uk

Location:

Beehive WorksMilton Street,
Beehive WorksMilton Street
Sheffield
S3 7WL

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Friends Capital 5 star review on 25th May 2025

Marble C Moore

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have spoken to 2 different mortgage advisers since 2015 who both told me there was nothing I could do and to stay on the SVR. Paul listened to my dilemma properly and heard what the others were missing, what was important to me. He arranged a product transfer on the same day saving me 20% on my monthly mortgage payments! He has also left me options to re-finance in a few months depending on a personal matter.”

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Posted 7 years ago

“we were really struggling to find a mortgage provider by ourselves due to poor credit rating(not our fault error by virgin) and low fixed income. None of the banks or building societies wanted to know us. We had a huge deposit and were only looking for a small mortgage but still could not get one. We even tried some local financial advisers to no avail. We contacted Friends Capital in utter desperation as we had found the home of our dreams. Their costs almost put us off as nearly £1000 was a lot to find and a chunk off what we could afford. We spoke to just 2 people the whole time we were using them and they were unfailingly polite, helpful, patient and reassuring. Within a few hours they had a provisional offer for us covering the amount we needed at a rate that we could afford. We cried with joy. Even though we threw them several curves along the way they coped with everything well. We now live in our dream home and it is only thanks to them. The mild criticism would be that we had not really taken on board that they would want full payment before all monies changed hands. Finding their fees at such short notice was rather tricky as we did not have much in the way of spare cash floating around at this or any point. Perhaps they should make it very clear at the outset that this is the case.”

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Posted 8 years ago

Thanks Louise, glad we could help finding the home of your dreams ! All at Friends Capital .

Posted 8 years ago

“A really professional company.got my family a really great re mortgage. Superb rate non pushy and spot on with knowledge of products.approachable throughout.would not hesitate to recommend friends capital to anyone,which is a massive statement in this day and age.got it all right the first time!!! Thank you......”

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Posted 8 years ago

Hi Julie, thanks for the kind words, appreciate the feedback !!

Posted 8 years ago

“Always had first class impartial advice with Friends Capital who have enabled me over the years to move on and up from residential mortgages , buy to let and insurance services . Trust and product knowledge are key to me and I wouldn't use another company . Remortgage around the corner - looking forward to my options !”

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Posted 8 years ago

Cheers John, appreciate ! Ready & waiting to review your options , as ever ;)

Posted 8 years ago

“Very helpful staff who go that bit further to help you. Communication was excellent and nothing was too much for them to do. Great knowledge of the industry and very friendly staff made it a pleasure. Would fully recommend!”

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Posted 8 years ago

Thanks Joe, pride ourselves on our knowledge , thanks for the recommendation !

Posted 8 years ago

“Good advice and efficient customer service. Will use again.”

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Posted 8 years ago

“Excellent service, fast and extremely professional.”

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Posted 8 years ago

Thanks Clark, appreciate the feedback-Friends Capital

Posted 8 years ago

“The guys at Friends Capital responded to our request very quickly when we recently looking at a new property. We had excellent information and offers from mortgage companies in a matter of hours, this enabled us to progress with the property we were interested in. Unfortunately we didn't get it. However I will be more than happy to use Friends Capital again.”

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Posted 8 years ago

Happy to know you`ll come back once you`ve found the property Chris , thanks for the feedback- Friends Capital

Posted 8 years ago

“Paul and his team did a great job in placing our mortgage and life insurance. The process was seamless and much easier than dealing with the banks and their call centres. Would highly recommend if you want a simple personal service.”

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Posted 8 years ago

Thanks Steve, nice to hear we`re easier to deal with than the bank ! Paul-Friends Capital

Posted 8 years ago

“Jenna kept me informed everyday and was very helpful, I can't thank you and your team enough for you persistence in chasing my loan application and mortgage company for acceptance. I will definitely use your service again. Many thanks Liam”

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Posted 8 years ago

Thanks Liam, happy to help you-Jenna Friends Capital.

Posted 8 years ago

“Fantastic service, my mortgage was completed quickly with good friendly advice.Would recommend to anyone and have recommended already to a friend.”

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Posted 8 years ago

Cheers Angela, let us know if the friend does some business with us & we`ll get in touch ! Thanks for the referral-Friends Capital

Posted 8 years ago

“No nonsense, well informed sound advice. Professional and courteous at all times that achieved the right solution at the time for us.”

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Posted 8 years ago

Thanks Jamie, No-nonsense ,that`s us ! Thanks for the kind words-Friends Capital.

Posted 8 years ago

“Very efficient and competent. Will and have recommended Bobby Rust.”

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Posted 8 years ago

Cheers Calum, appreciate the kind words-Bobby-Friends Capital

Posted 8 years ago

“They helped us with our remortgage. They were professional, friendly and helpful and got us a really good rate. Would definitely recommend Friends Capital”

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Posted 8 years ago

Thanks for the kind words Pam & Bill, Appreciate your feedback Friends Capital

Posted 8 years ago

“The service was first class from start to finish. The friendly staff were very professional but approachable throughout their service .”

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Posted 8 years ago

Thanks Chris, glad we could help -Friends Capital

Posted 8 years ago

Friends Capital is rated 4.9 based on 168 reviews