“I have purchased four Frost Buddies. I loved the three of them and was disappointed with the fourth, my Joe Frost Buddy because the whole idea was to not keep things “frosty”. Quite the opposite I was wanting this one to keep my coffee hot. Really hot for a really long time. It did not and the lid wasn’t sealing tightly. Your customer service is so great! A new cup came very quickly! This one is much better at starting out hot. It keeps coffee quite warm almost til I’m done drinking the first cup. Customer Service: 100% Coffee Temperature: 72%.
Thanks for following up!
Gloria”
“How can you tell that I love Frost Buddy?! Well I refused to buy any drink from my favorite spot until my new To Go buddy came in. Just so I could enjoy my drinks they way they were meant to be enjoyed. In a Frost Buddy!”
“Honestly BEST PURCHASE EVER!!!
I am not someone that can drink something quick and this cup has changed my life!!
I want more just cause I love it so much!!!!”
“The best thing I’ve bought in so long. I get Starbucks daily & I’m a slow sipper so it takes me all day to drink it. Now I can enjoy to the last drop. Stays either hot or ice cold for HOURS!”
“Got a Buddy for myself and more to give as gifts. Like the fact that it holds many styles of cans & bottles. Keeps beverages nice & cold. Great gift idea.”
“Love your products.. I have 2 Modelo bottle buddy’s .. 2 universal buddy’s ..and they’re great… I’m just waiting for you guys to make more of the XL buddy’s for my tall boy beer cans…and I’ll pick up 2 of those.. hopefully before football season ends.. and it would be great if you offered them with NFL teams logo… if you do.. Xmas season is just around the corner..”
“Amazing product! Very sturdy, keeps liquids and ice cold. Better than my Yeti! I’m very pleased! Fantastic customer service as well! Thank you, love my FB’s!!!”
“What fantastic customer service!
Frost Buddy had the perfect cup for my daughter! She was so excited when we received her new Pink Glitter cup for school.
One week after receiving the Sports Buddy cup, she dropped her cup by accident and broke the lid. She was heartbroken! I messaged customer service asking how to go about ordering a new lid and they immediately shipped me a brand new cup.... no questions asked. I was so very appreciative and my daughter was even more excited.
When I received the new cup in the mail, the tab on the top of the lid was broken. I once again had a heartbroken girl. I snapped a picture and emailed customer service again letting them know what happened and that I could ship the cup back. A few days after sending the email, I got a reply letting me know that they were shipping me yet another cup. I was speechless and SO APPRECIATIVE!
I would have purchased a new lid, but Frost Buddy took care of my girl!
Thank you again for amazing customer service, which is pretty hard to get these days!! We will be ordering more in the future!”
