Frost Nyc Reviews

4.4 Rating 1,711 Reviews

86 %

of reviewers recommend Frost Nyc

4.4

Based on 1,711 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Popular Questions:

Delivery

How does Frost Nyc deliver? How long does Frost Nyc take to deliver? Does Frost Nyc deliver on time? How is accuracy and good condition of items delivered by Frost Nyc?

Customer Service

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Phone:

2127307879

How quickly does Frost Nyc resolve customer queries?

Helpful Report

(4 years ago)

Greater than 38% of reviewers feedback is Frost Nyc resolves customer queries within an hour.

Helpful Report

(4 years ago)

92.31%

Industry Average

“ Ordered a nameplate necklace satisfied with the merchandise but very bad customer service there was only one rep who could give me full details on my orders while the others gave me basic answers! ”

- Marcia Aquino

“ Great service, arrived fast, the cuban I got is so clean and one of my favorite pieces ”

- Luis Rodriguez

“ Excellent experience! Great service! I initially received the wrong size bracelet, called and talked to Christine? And she was very courteous and assuring. I returned that one and received the right size one promptly. ThanQ!! ”

- Clyde Cook

Frost Nyc Reviews

Customer Service - Good