Fun4Kids Reviews

Name: Fun4Kids
Address: Floor 3207 Regent Street, London
Rating: 4.21

4.2 Rating 1,299 Reviews

79 %

of reviewers recommend Fun4Kids

4.2

Based on 1,299 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0207 692 8963

Email:

helpdesk@fun4kids.com

Location:

Floor 3207 Regent Street
London
W1B 3HH

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Fun4Kids 5 star review on 20th December 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with bike and fast delivery. However very disappointed with the manual which refers to a 6 V battery not 12V. I assume battery charging time will differ”

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Posted 7 years ago

“Very pleased only thing wrong is that I paid for a private number plate but didn't get it”

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Posted 7 years ago

Hi there - thanks for your feedback - the plates are personalised and therefore made to order and follow in the post shortly after the vehicle Thanks for choosing Fun4Kids

Posted 7 years ago

“So far as of writing this,the ride on car came and so far so good,but I bought personalised plates and they have not come. Cannot contact them about it as they don't have people on the phone.”

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Posted 7 years ago

“Ordered a trampoline b4 3pm on a Thursday for next day delivery paying an extra £5 - didn't turn up till late Monday afternoon ! When building it up I noticed there wasn't the ladder which we had to order as extra for £19.99 ! When asked about its whereabouts I got told that unfortunately they were out of stock and didn't have a date to get any more !! Only communication is through email (as none of the contact telephone numbers work ) although u did get a response it was slow and I didn't feel like a valued customer!!”

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Posted 8 years ago

“very good for the price but the weather cover isnt worth the money and is virtually useless the trampoline specs need adjusting ie for the depth its was all wrong i dug to the required level and wasnt deep enuff as i found out once i had put together and let the children on it it need to be adujsted but other then that it easily assembled and look great once done my daughter never wants to come off it”

Fun4Kids 3 star review on 28th April 2016

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Posted 8 years ago

“Bought rocket rampage quad 18 months ago but charger fell apart after 3 months and nobody in the house told me, I just wondered why kids weren't using the £500 quad! Tried to get in touch with fun4kids to check I was ordering the right thing but no phone number. Email enquiry was answered with just a link to fun4kids website, no real help given. On balance, once I decided to just risk it and order the thing I thought I needed, it arrived the very next day. Very speedy delivery and free too!! Just wish their communication/customer service was a bit better”

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Posted 8 years ago

“Screws and washers missing. Still building it so will write again. When it's finished. Hopefully everything else is complete.”

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Posted 8 years ago

“The order process was easy and the goods arrived in good condition. Unfortunately, I never received a delivery notification, but only a delivery reminder text that arrived when I was out. I rushed back home to find the driver had simply unloaded the swing set onto my front drive!”

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Posted 8 years ago

“Ordered a Range Rover twin seat ride in car for Christmas for grandson. Very happy when it arrived well packaged. It is huge and goes very well but the electrics are faulty and the lights flicker and mp3 player doesnt work. Contacted Fun4Kids who offered full refund if |I could package it up and return it which is impossible due to its size. The cost of returning was over £150 by carrier. Post Office say it is too big for them. Cannot take it away from my Grandson to return it anyway it would break his heart. Fun4kids say they are contacting Chinese manufacturer for circuit diagram but nothing is forthcoming so I cannot even get it fixed myself. They obviously import items direct to customer so have no control over the quality or standard of the items they supply. Be prepared for disappointment.”

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Posted 8 years ago

“pleased with the rocket rampage extreme 1000 not so pleased my son has only been out on it once as it won't charge and am still waiting for somebody to contact me to get it sorted out so my son can enjoy his christmas present .”

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Posted 8 years ago

“Poor customer service abrupt and unhelpful responses and then they just stopped responding all together. The remote control for the car is very flimsy and unresponsive. Car makes a loud buzzing sound - instructions where for a similar car but not the one I ordered some parts did not even show in the instruction hence putting it together was a guessing game. Car looks stunning but that's about as far as it goes.”

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Posted 8 years ago

“The service was very quick however the item I purchased came damaged so I am currently waiting to get it resolved. Yours sincerely Gen Sherwood”

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Posted 8 years ago

“Great product only I paid £5 for neXT day delivery and it came 3 days later”

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Posted 8 years ago

“There were no fixings with bike I still have a bike in a box.”

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Posted 8 years ago

“Don't ask me for a review before I even have the product!”

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Posted 8 years ago

“Bikes arrived quickly however the no hassle returns isn't exactly 'no hassle'!! I had to send one back and re order, thinking i could just send it back with courier who was delivering replacement wasn't an option, you have to find a courier pay a ridiculous amount and then drop it off at a local collection point...customer service are friendly enough though. And then when I was finally ready to assemble the bike I find the instructions for assembly on the Rocket Cruiser Deluxe Ride On 12v Electric Motorbike - Pink were shocking. Many different sized screws but it doesn't say what to put where, diagrams aren't very accurate and when securing the handle bars to the main frame you require bolts...It doesn't tell you that though and you need to then undo everything you have started...impressive when built though!”

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Posted 8 years ago

“Still waiting for my parcel to arrive.”

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Posted 8 years ago

“Quick delivery but it seems as i have been sent a display or something as it came with circle scratches on the front and some form of splash marks under the wheel arch.”

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Posted 8 years ago

“Not received it yet”

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Posted 8 years ago

“This is a Christmas present so won't be opened until then , so I will let u no how I find it . Once opened z”

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Posted 8 years ago

Fun4Kids is rated 4.2 based on 1,299 reviews