“Loved the trial pack and have stayed with them ever since. My cats weren't keen on one flavour but their customer service were amazing and subbed it out of the orders going forward. My cats have the healthiest coats overseen for a while and are obsessed with the fish treats! Can't wait to see what this business does going forward.”
So glad to hear your cats are thriving with us! Their health and happiness are our top priorities, and we're thrilled that they love the fish treats. Thank you for your kind words about our customer service, we’re always here to help! Excited to share more adventures with you and your furry friends in the future!
Warm regards,
Team Fuzzball
Thanks so much for your wonderful review, Lor! We're delighted to hear that you enjoyed the fast delivery and our selection of products. Customising future deliveries is something we love to do, and we're here to make it unique for you!
Warm wishes,
Team Fuzzball
“It's nice to be able to sort orders out by soaking to a real person. Customer service is Absolutely _____ customer service like I've Never had before! I'm soooo very happy right now __ Thanks soo much Eli for getting in touch to sort Bob's subscription out. I've been looking online for a company like this where people actually care about what they do. Such a nice young man. Fuzzball offer a complete package for every cat. And sort it very quickly if it's not right. That matters to me in this day & age. Bob likes what's on offer it's very good quality & it's at a good price. Makes things easy. Thank you sooo very much.*****.”
Thanks for your feedback, Paul! We're thrilled to hear that your cat is enjoying the treats. Your satisfaction means the world to us!
Best wishes,
Team Fuzzball
“Their customer service is one of the best I have experienced. They respond to messages promptly, and are always willing to help. Me and my fussy floof cloud are very happy with the food.”
Thanks Gemma! We're thrilled to hear that both you and your floof are enjoying our food. Your satisfaction means the world to us!
Warmest wishes,
Team Fuzzball
“Quick a well packaged delivery. The cat food is all ultra high quality, and top marks for the cool branding. The price reflects the good product. Generous bag of dry food too.”
Thank you for your fantastic feedback, Angela! We're thrilled to hear you’re loving the quality of our cat food and the fun branding. Your appreciation for our efforts means the world to us!
Happy snacking to your furry friend!
Warm regards,
Team Fuzzball
“Brilliant customer service. Helped me with an error in my order swiftly and was very quick to respond to my emails. Cat treats and cat litter is very good quality. Keeps my cat happy!”
“I decided to try my boy bengal chase on fuzzball be cause he has, ultra refined tastes he was on untamed but I feel that fuzzball has a higher meat content and he loves this kind of food real chicken and fish but cooked he hates raw__I have know moved my other 2 cats onto this and they love it, it is a bit expensive but I order every 8 weeks and they are worth it, the customer service is second to non, first full order after the trial they sent me a free box of treats and a lovely hand written note to chase my boy bengal which I loved keep up the good work”
“Best cat food delivery ever! Hands down, best cat food subscription service so to date! My cats love it (they turn their nose up at anything with jelly in it and they love this food because it doesn't have the jelly!). I love that when I open the can, the food looks like what it says on the tin and not generic brown stuff! The branding and packaging is awesome too and the team are super friendly and helpful. Highly recommend for your little Fuzzballs!”
“Recently tried Fuzzball with my kittens. The food was amazing quality and went down a treat. The team at Fuzzball are absolutely amazing and always there to help with anything. This food is definitely the best quality on the market right now, with the best ingredients and most importantly a company that has cats best interests at heart.”
Thanks a lot for your glowing review, James! We're delighted to hear your cats are loving the food and that the whole family is enjoying the experience. We take great pride in our branding, and it's fantastic that the kids are happy too!
Warm purrs,
Team Fuzzball
“Absolutely in love with this brand for my three fur babies! Wholesome A* food with no nasties. I love the tofu cat litter and find it better than any IÕve tried due to the bigger pieces making it easily more absorbed and clumpable! The chicken and salmon treats are their favourite and itÕs good to know theyÕre guilt free and full of nutrition. A firm favourite in our house and a long time customer we will be!”
So happy to hear your cat loves our food, Guin! It's fantastic to know he's thriving and healthy! Thank you for the high recommendation.
Purrs and tail wags,
Team Fuzzball
“My cats recently became Fuzzballers!! TheyÕre so fussy yet they absolutely LOVE the food! Clean empty bowls for every single cat which is rare! I absolutely recommend the food! Go give it a try!!”
“ThereÕs a lot I can say about this company but IÕll try and keep it short and sweet! Firstly the customer service from this company is 10/10! I am always impressed with how lovely everyone is and how helpful they all are too! Customer service in my opinion is a heart of a business and to see them really appreciate their customers with my silly little questions, to adding more items in orders or even taking the time to listen to feedback and any ideas for future products, the team are just great!! I found fuzzball from a Gus and Bella box in April and my cat Skye absolutely loved the food so I decided to buy a trial box from them which included litter , food and treats. Since the trial box I have been getting 28 cans of food since the end of April alongside bags of the litter with the order. I donÕt speak cat but as soon as I open a can of food , Skye is meowing and running to her food bowl! I have now changed my order so from January my cats entire month of food is just from fuzzball! WeÕve just brought home a new kitten too, so we will be definitely looking at bringing food from fuzzball in for her too! I do have to say along with the food, the litter is absolutely amazing! It doesnÕt smell when they use it , it lasts a lot longer than most brands , clumps amazingly and the cherry on top is that itÕs flushable! Which is an actual godsend for when she decides she needs to go for a poo early in the morning or just before we go to bed or even when itÕs pouring it down outside - which is like 90% of the time __ I recommend fuzzball to any other cat parent, plus a subscription model is always very handy when youÕre busy too!”
