Furniture UK Reviews

Name: Furniture UK
Address: Unit 5, Pennington Close, West Bromwich, Birmingham, West Midlands., Birmingham
Rating: 1.22

1.2 Rating 119 Reviews

3 %

of reviewers recommend Furniture UK

Company Reviews

Questions

Metrics

1.2

Based on 119 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

0800 012 4563

Email:

customercare@furnitureuk.co.uk

Location:

Unit 5, Pennington Close, West Bromwich, Birmingham, West Midlands.
Birmingham
B70 8BA

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Furniture UK 1 star review on 30th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered one of the standard sherlock chairs, when it came to getting delivered we received the wrong one, got given a petite size. Then ordered the sonoma III corner sofa then again received the delivery and it come as two of the same bits of sofa. Now we have to wait another 16-17 weeks for a new one, Absolute joke!”

Helpful Report

Posted 5 years ago

“Next Westcott lift-up storage bed - do not buy this bed: http://www.next.co.uk/homeware/beds/westcott-no-footend/size-king-bed-with-lift-up-storage-fabric-classic-velvet-french-grey#fabric It looks great but is not well made, with poor quality parts. We ordered ours last July, before the price shot up, and ended up with a 40% discount after several delays (8 week delivery turned intoto mid-November), and agreeing to keep the second that was delivered with marks in a place that wouldn't be too visible - the first was rejected as every section had marks in the material. Less than 3 months later and I am shopping around for new slats and caps to secure these to the frame - the caps that came fitted are flimsy, with the securing pegs giving way. We ended up paying less than £500 for this bed (without mattress) - hopefully anyone looking at it will see this and think again, with the price currently at £875!”

Helpful Report

Posted 7 years ago

“I am disappointed about the fact that I was informed delivery would be Tuesday 18th and then to find out that there was going to be a delay. I need to be informed”

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Posted 10 years ago

“Order process was good. Product is good. We waited a month to receive the mirror which was very poor. The problem seemed to be getting a carrier!? Customer services responded to our enquiries as well as they could in the circumstances.”

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Posted 10 years ago

Dear Don Derrick, Thank you for taking the time to send your feedback. We apologies it has taken longer than usual to deliver the mirror. January has been a busy month due to the high level of sales and deliveries we need to make and unfortunately you order was delayed due to this fact. We are more than happy to offer you a voucher code to make up for the inconvenience caused. Once again, please accept our apologies. Kind regards, Daniel Furniture UK

Posted 10 years ago

“Item was in stock when I ordered, then got an email to say it wouldn't be in stock for several weeks. AND there would be a delivery charge!! Free delivery was the attraction in the first place. Not impressed. I have since cancelled order.”

Helpful Report

Posted 10 years ago

“Ordered a bed and wardrobe on line with no hassle , but when it came to delivery things went wrong , I was informed earlier in the week my items would be delivered today ( Friday 10th Jan ) and that the courier would contact me on Thursday to arrange this , I heard nothing from anyone so I phoned Furniture uk this morning to chase my order and was informed that delivery had been changed to Tuesday , this is unacceptable as I have arrange my day around delivery today and not Tuesday , I now have no bed until tuesday which im not happy about , I think future purchases of the corona range will be placed elsewhere .”

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Posted 10 years ago

Furniture UK is rated 1.2 based on 119 reviews