Furniture UK Reviews

Name: Furniture UK
Address: Unit 5, Pennington Close, West Bromwich, Birmingham, West Midlands., Birmingham
Rating: 1.22

1.2 Rating 120 Reviews

3 %

of reviewers recommend Furniture UK

Company Reviews

Questions

Metrics

1.2

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

0800 012 4563

Email:

customercare@furnitureuk.co.uk

Location:

Unit 5, Pennington Close, West Bromwich, Birmingham, West Midlands.
Birmingham
B70 8BA

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Furniture UK 1 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, but service let down at the final hurdle. Online service and product was very good, but I do feel that delivery men just dropping the product off and leaving without unpacking and taking packaging away is not good service at all.”

Helpful Report

Posted 10 years ago

“Furniture is good,”

Helpful Report

Posted 11 years ago

“I have not received the items yet, but my impression so far is not very favourable. I ordered 2 wardrobes, one of which is out of stock and not going to be available for a month. I told the agent that this was not a problem, I would take the one that was available, and then they could deliver me the remaining unit when it came back into stock. NO was the reply. You can only have 1 free delivery per order. If we ship the other unit at a later date, you will have to pay £14.99. How rubbish is the customer service? They think they are doing me a favour by doing a part shipment? I told them to cancel the whole order. Now I have received an email telling me that they will be able to send both items on free delivery, but the initial response leaves a bad feeling. This company like so many others needs to understand that the customer is a source of income and excellent customer service is not an added extra, but a necessity.”

Helpful Report

Posted 11 years ago

“Slight but noticeable damage to front edge, but still good value for the not to fussy.”

Helpful Report

Posted 11 years ago

Furniture UK is rated 1.2 based on 120 reviews