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Future Shop Reviews

4.9 Rating 643 Reviews
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Happiness Grade
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About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,\nStirling Way,\nBorehamwood

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Customer Service - Good

97.50%
Industry Average
This is what customer service should be all about… Super fast shipping, great pricing, great service!
posted 1 week ago - Daniel Roser
I purchased QED XT40l speaker cable. Excellent service received the following day. Very pleased with the product.
posted 1 week ago - Barry Wright
Excellent service from ordering online (which was a very comfortable easy task), to be kept informed through emails and the very fast next day delivery from DPD. The goods were very well packaged.
posted 1 week ago - Steven Muster
As always, good service ,nice products,always have what i need, the cable is very good quality, i have bought before and very good value, what more can i say?
posted 1 week ago - Simon Larkin
excellent aftercare service will buy from them again
posted 1 week ago - Christopher Whittall
Fast delivery helpful service. The Wireworld Sphere 48 HDMI cable is great improvement over my previous HDMI Audioquest Cinnamon 48G HDMI cable ,much more natural presentation and better definition. It has a cool colour balance to start with but this disappears as the cable runs in.
posted 2 weeks ago - Peter Downs
Future Shop did all you would reasonably expect from a company who clearly value their customer base. A Great service , thank you Future Shop......... I will be back.
posted 2 weeks ago - Keith Parry
I will always continue using Future Shop for all my hi-fi needs, there service and advice is truly phenomenal. The item I recently purchased wasn’t in stock- I had an email from themselves stating it was to be put on a priority delivery- it’s messaging like that which I have a lot of respect for. The delivery service is very quick and always securely packaged.
posted 2 weeks ago - Richard Bucknall
F.S have alwas provided a friendly and professional service.
posted 2 weeks ago - Anonymous
Great service. Great prices. Very helpful and knowledgeable staff.
posted 2 weeks ago - Colin Kinsey