Future Shop Reviews

4.9 Rating 1,001 Reviews

Happiness Grade

Company Reviews

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Customer Service

97.74%

- Good

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,\nStirling Way,\nBorehamwood

97.74%

Industry Average

“ Yet again, a great service from Futureshop regardless of how large or small the purchase price. ”

posted 2 weeks ago - Anonymous

“ Excellent Service. ”

posted 2 weeks ago - Simon

“ Was in the market for new speaker cable. Great choice and rapid delivery. Great service ”

posted 2 weeks ago - James Stevenson

“ Prompt service ”

posted 2 weeks ago - Rajnikant Topiwalla

“ Futureshop were great to deal with as always. I needed to make some last minute changes to my order and they were very helpful and accommodating. The item was also delivered faster than expected. Great service. ”

posted 2 weeks ago - James Trainor

“ Fantastic delivery service from Futureshop great products they sell for hifi thank you. Mr Glyn Hall.👍🏻 ”

posted 2 weeks ago - Glyn Hall

“ Above and beyond service very happy with my recent purchase ”

posted 2 weeks ago - David Evans

“ Great service and products at fair prices. I will return. ”

posted 3 weeks ago - Leo Hall

“ I had an issue with a delayed delivery with a 3rd party courier company. I emailed customer services and received a prompt detailed response with a plan of action. The next day the parcel arrived. Customer service is about how good you are when something goes wrong. Excellent support. ”

posted 3 weeks ago - James Lawson

“ Nigel, you deserve a "pay rise", what else can I say other than thanks a million to you and your team for the advice and service. ”

posted 4 weeks ago - Martin Cooke

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Future Shop Reviews

Customer Service - Good