Login
Start Free Trial Are you a business? Click Here

Future Shop Reviews

4.9 Rating 643 Reviews
A
Happiness Grade
Read Future Shop Reviews

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,\nStirling Way,\nBorehamwood

Future Shop have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.

A

Price - Excellent

97.56%
Industry Average
Qed rca interconnects great price.
- Jason Pritchard
Futureshop staff were very helpful with my out of stock item. Generously provided the next size up of coaxial cable in the range I wanted at the same price. Going the extra mile! Much appreciated.
- Kevin McKee
Great transaction, price, communication and delivery to Australia. Thanks futureshop.
- Lincoln Sheridan
A

Delivery - Fast

93.72%
Industry Average
Everything went well but delivery by DHL was a day late.
- Peter Anthony
Excellent service from ordering online (which was a very comfortable easy task), to be kept informed through emails and the very fast next day delivery from DPD. The goods were very well packaged.
- Steven Muster
Delivery in time and functionality good.
- Chris Cordwell
100.00%
Industry Average
Fantastic company. Good choice and pricing. Prompt, helpful and great service including no fuss returns thst give you confidence to buy without testing (cables for example).
- Bruce Woodhouse
A

Refunds - Easy

100.00%
Industry Average
Sales suggested a wrong cable for me, but he offered me refund instead of replace the right one for me, delivery sometime delay, mostly speedy, product performance of a Merlin Tarantula MK6 UK Mains Power Cable QSA Edition Termination:IEC 10 Amp C13 QSA Edition is absolutely perfect with that price, so I purchased three of this cable, it could be better to let us have more choice of fuse as it only got two options for fuse.
- Thomas Tsui
97.50%
Industry Average
This is what customer service should be all about… Super fast shipping, great pricing, great service!
- Daniel Roser
I purchased QED XT40l speaker cable. Excellent service received the following day. Very pleased with the product.
- Barry Wright
Excellent service from ordering online (which was a very comfortable easy task), to be kept informed through emails and the very fast next day delivery from DPD. The goods were very well packaged.
- Steven Muster