Future Shop have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
Quick delivery.Best price I could find. Would deal with again
”
- Paul Bishop
“
I was grateful for the time he spent coming up with 3 recommendations at different price points and I decided to go with the Shunyata item.
”
- Ross Browning
“
Great service and a great price from Future Shop. I ordered my Chord cables on a Sunday and they arrived within two working days at no extra cost. The Chord Epic cables were beautifully packaged and have made a big difference to my system. They will improve with running in. Not cheap but well worth it.
”
- Michael Steed
“
Delivery on time as previewed
Great cable
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- Richard Eyre
“
I've always found Future Shop to be a reliable retailer. The website is easy to navigate and they have a good range of products.
Delivery was fast.
There was a mix up with part of my order but it was rectified in a hasty and professional manner.
I couldn't be happier with the service they provide.
”
- Anonymous
“
The quality of the cables and connections is second to none, and the quick delivery time makes all the difference.
”
- Anonymous
“
Great service.
Ordered headphones however manufacturer couldn’t supply.
I was kept informed and a really great alternative was suggested.
Slightly cheaper and refund made without it being requested.
Thanks Hezron.
”
- Bryan Nolan
“
Returning an item like when i measured my Tellurium Q speak cable incorrectly which is factory terminated,I made a phone call to Futureshop and they were so nice,really wasn't an issue,I returned the cable and reordered the correct length,got my refund,to be honest they didn't have to do that.
”
- Rob Wills
“
Future Shop recently sent me a product to review, the Astell & Kern HC3 USB-DAC, with the agreement that I would pay 50% of the retail price. Unfortunately the device was faulty on arrival, however Future Shop were quick to refund me, on my returning the device, and have been very polite and informative in our corespondance. I really hope I will have the oportunity to buy and review more Future Shop products.
”
- Paul Bloom
“
Very fast service - the cable arrived next day! Good quality cable too - does exactly what I needed it for
”
- Anonymous
“
I've always found Future Shop to be a reliable retailer. The website is easy to navigate and they have a good range of products.
Delivery was fast.
There was a mix up with part of my order but it was rectified in a hasty and professional manner.
I couldn't be happier with the service they provide.
”
- Anonymous
“
My purchase was modest to say the least.
I was made to feel like I’d spent a small fortune!
Customer Service at its very best.
So much so, it brings a tear to the eye. Genuinely.
100% Recommended.
”
- Anonymous
