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Future Shop Reviews

4.9 Rating 1,001 Reviews
A
Happiness Grade
Read Future Shop Reviews

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,\nStirling Way,\nBorehamwood

Future Shop have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.

A

Price - Excellent

97.58%
Industry Average
“ Yet again, a great service from Futureshop regardless of how large or small the purchase price. ”
- Anonymous
“ Right Price, quick delivery ”
- Geoff Clarke
“ Been with Future Shop for the past 15 year plus...knowledgeable staff. Always courteous and very helpful. Fast delivery and great packaging..Price of items. QUALITY interconnects to choose from. ”
- CARLOS.
A

Delivery - Fast

95.64%
Industry Average
“ Always a reliable supplier. Great delivery times. Slight error with one item missing, but quickly sorted for next day delivery. Overall thoroughly recommend Future Shop to anyone ”
- Anonymous
“ Very fast delivery ”
- Pietro Di Battista
“ Order processing and delivery are second to none. I am still skeptical about expensive cables though. I just picked one that seemed to have the best shielding without being too bulky. Ie van den hul. ”
- Philip Bradbury
A

Refunds - Easy

100.00%
Industry Average
“ Great service. Ordered headphones however manufacturer couldn’t supply. I was kept informed and a really great alternative was suggested. Slightly cheaper and refund made without it being requested. Thanks Hezron. ”
- Bryan Nolan
“ Returning an item like when i measured my Tellurium Q speak cable incorrectly which is factory terminated,I made a phone call to Futureshop and they were so nice,really wasn't an issue,I returned the cable and reordered the correct length,got my refund,to be honest they didn't have to do that. ”
- Rob Wills
“ Future Shop recently sent me a product to review, the Astell & Kern HC3 USB-DAC, with the agreement that I would pay 50% of the retail price. Unfortunately the device was faulty on arrival, however Future Shop were quick to refund me, on my returning the device, and have been very polite and informative in our corespondance. I really hope I will have the oportunity to buy and review more Future Shop products. ”
- Paul Bloom
97.74%
Industry Average
“ Yet again, a great service from Futureshop regardless of how large or small the purchase price. ”
- Anonymous
“ Excellent Service. ”
- Simon
“ Was in the market for new speaker cable. Great choice and rapid delivery. Great service ”
- James Stevenson